Tru By Hilton Hershey Chocolate Avenue

brian parent

Rooms are clean and the staff is genuine and helpful. Breakfast is very well attended as well as the pool in the evening. There is no lifeguard or observance of the "pool rules" so pay close attention to your children/grandchildren. On one night of our stay a large group of unsupervised children were roaming tge halls running and yelling at each other up until 10pm the staff seemed ineffective at dealing with this even though the parents of the children should have their heads checked. Breakfast has many items including sundae toppings for the make your own pancakes.The hotel is close to everything worth doing or seeing in Hershey and was not a bad experience.

Kelley Harrell

The staff at this hotel were awesome. They were very helpful with finding local activities. The morning breakfasts were well tended and had a couple of gluten free options--Udi's bagels, eggs, and yogurt. The hotel was super clean and well taken care of. It was nice to have Netflix in our room. The rooms were very clean and the beds were fairly comfortable. My only dislikes about the room was no matter how well closed the shower door was, there was always a puddle on the floor, after. I also wasn't crazy for the wall-mounted soap, shampoo, conditioner, and lotion dispensers. They are a great idea for freeing up counter space, but they dripped after every use.

B Seeya

Shout out to Andrew at the front desk for his friendly, positive, professional, customer service!! The rooms were very clean and modern! We really enjoyed our stay and look forward to coming back again! Thank you.

paul banach

My family stayed at the Tru Hilton after a medical procedure at the Hershey Medical Center. We booked a handicapped room which was very clean and comfortable. The staff was amazing during our five-day stay. Corey, Alexis, and the rest of the staff even took the time from their busy days to bring a "Get Well" card to the room with some treats. The hotel was booked solid for that weekend and the staff made us feel like the only guests, immediately responding to any request we had. Every staff member greeted us with a hello and a smile. We were given information on where to eat and the breakfast buffet was great as well. I would recommend this hotel for anyone having to stay for a loved one at the hospital as they offer a discount for the family of patients at the medical center. The hotel is only a 3-5 minute drive from the Medical Center. We can't compliment the staff enough! Cudos to the staff.