Physicians Health Plan

Andrew Meehan

PHP is easily the most crooked insurance company I have ever had the displeasure of using. They will do anything in their power to deny a claim and screw you over. At the beginning of this year I had an accident which required emergency surgery. Due to being outside of the php network area (which mind you is very small), I was forced to get emergency surgery from an out of network provider. In emergency situations, out of network care is supposed to be covered as in network. However, as I stated prior, php is as crooked as they come, finding any way possible to not cover in network. I, as well as the hospital where I received care have heard the run around several times from them now even though it is well known that the surgery was an emergency. Saying it would be taken care of only for it not to be. Because of php I am now stuck with a $10,000 bill for a surgery which was an emergency. Completely crooked. DO NOT use this insurance company. They will screw your over.

Daniel Smith

They do not updated their primary care provider list even though it supposedly a very extensive process. Customer service representative generally don't listen to what you are asking and therefore are unable to provide good service. I constantly fight with them over covered benifits and prescription cost are high. Overall dissatisfied and not sure why I pay them $200+ dollars a month. Update: As of 01/05/2022 service has not improved and when calling the customer service line the representative hangs up before allowing a response or you to provide your name. This is after the wait time has increased to speak to a rep.

Annabelle Ward

Truly the worst insurance "coverage" I've ever had. It would honestly be cheaper to not have insurance at all. If you are trying to decide between PHP and some other insurance... choose the latter.

Marissa Kay

One woman transferred me to a wonderful woman named Shandler/Chandler? -and this whole process took only 5 minutes!!! I thought it was going to take forever especially calling in as a member, but when I asked for a list of a few items to be emailed to me, I was asked info to verify who I am, which made me feel safe and then helped so quickly and respectfully. I don’t know why this branch has such a low score but it definitely deserves more than 2. Thank you PHP for helping me so swiftly and politely!