Address: 4211 S Lamar Blvd Ste A23, Austin, TX 78704, USA
Phone: +15124454549
Sunday: 10AM–6PM
Monday: 9AM–8PM
Tuesday: 9AM–8PM
Wednesday: 9AM–8PM
Thursday: 9AM–8PM
Friday: 9AM–8PM
Saturday: 9AM–8PM
Albino “Al” Flores
Awesome place for you to spoil your four legged friends
Billy Earnest
Friendly and family owned. An Austin institution.
Jessica
Always great customer service in the brick and mortar store, however, I would NOT recommend using any of their online ordering. I’ve had nothing but problems over and over with it. I did the auto ship for cat food and multiple times my order showed as “picked up” when in fact I never picked it up. I’ve had to go correct this problem with them multiple times. I’ve had to wait on refunds and I had them update my address for delivery of the food but they then delivered it to the wrong address again. I have had to ask multiple times for the refund for this incident. Just seems very disorganized
Dan Gilkison
I don't eat pet food, so I can't speak to the flavor or health benefits, but I can read about them. So, everything I read about the food brands I choose makes me feel better about what I'm feeding my cat and dog. They have a wide range of supplies, they host adoption events, they care about animals, and the service is great. But the biggest reason I go here? They're local and I feel better supporting them than a big box pet food company.
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None of our safety protocols have changed. Team members and customers are to still wear masks in our shops and hand sanitizing at the register is still encouraged.
Hi Sam, it appears that a handful of our stores are experiencing outages with their phones this morning. I apologize for the inconvenience. Is there something I can help you out with this morning?
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