Crystal Creek Assisted Living

soph hi

We chose Crystal Creek for my Granddad after a fall left him unable to stay home alone. He has now been there for a couple of months and is slowly starting to make friends and really feel at home. Not being able to visit has made it difficult, but the staff at Crystal Creek has been nothing short of amazing. They always take the time to reassure me when I call to speak to him. After everything these Healthecare workers have sacrificed in the last year and they are still there to put my mind at ease and give my Pop the care he deserves. I don't know if Pop will every be able to go back to his own home, but if not, I am really glad with the choice my family and I made to move him to Crystal Creek.

Bekah K

We were so disappointed with our experience at Crystal Creek. We felt they neglected our fathers care but in the days after his leaving via EMS were even more disappointed with their lack of professionalism and caring. They were not willing to speak to us about future care until he would be released from the hospital (hospitalization that directly resulted from a lack of care he received) and when we called to pick up his things were treated quite rudely. Then his things were thrown in garbage bags, not like the nicely folded and on hangers we had arrived with, and were set on the front porch for us to pick up. Including personal medical information and deplorably dirty laundry. This place may have been great at one point, but it’s definitely not now. Their welcoming video shows a man that started it because he couldn’t find good care for his parents, but I pray no other parent receives care like my father! It’s truly saddening that someone could have such lack of care for another human being, let alone someone who had been entrusted in their care.

John Fauls

My wife & I were caring for her mother in our home until she needed more care than we could give. We checked around and reviewed 3 facilities in our area. Crystal Creek turned out to be the place we chose and after 3 years, we are happy with the choice we made. My mother-in-law is happy and very well cared for. We know the staff and they are not only professional they are truly caring people. I was able to speak with the owner before we moved mom in there and it's evident that the caring environment is systemic from the top down. I could write volumes but instead, I would encourage anyone looking for a place that will assist you with the care for a loved one, Crystal Creek makes a great partner.

D Fuller

I would recommend Crystal Creek to anybody looking for a loving place for your family member. I toured quite a few places before choosing Crystal Creek for my Mother. I ended up choosing Crystal Creek for their staff. Monica met with my wife and I, 4 times before I made a final decision. Every time, she made us feel like our concerns were very important and helped us in the entire process when we were completely lost. We never felt rushed, sometimes spending a couple hours at Crystal Creek. After deciding to move to Crystal Creek, the start was a bit rough. Mom is a picky eater. Matt, the chef, and I met and came up with a meal plan for Mom. Things only went up from there! Amanda, the Nurse, is very thorough and helped explain things I didn't understand at first. She was very helpful. Great Management team and some of the best caregivers around. Overall, for having to deal with such a tough time losing my Mom, Crystal Creek helped me get through it.