UPS Customer Center

Category: Shipping and mailing service in Franklin Park, Illinois

Address: 9545 Fullerton Ave, Franklin Park, IL 60131, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–8:45PM

Tuesday: 9AM–8:45PM

Wednesday: 9AM–8:45PM

Thursday: 9AM–8:45PM

Friday: 9AM–8:45PM

Saturday: Closed

Reviews

Michael Kneebone

Oct 18, 2022

High level of personal service this location. The owner is very involved with running the business on-site and has great staff. Various office services as well as shipping and receiving, notary services also.

June DeMario

Sep 8, 2022

Helpful and friendly employees quick service

Barb Carney

Aug 5, 2022

The business hours are WRONG. Package drop off closes at 7:00 p.m. but the location is technically open until 8:45 for other business. . The actual shipping hours are not available ANYWHERE expect inside the facility. The Google listing states closing is 8:45 p.m. There is even a photo of the sign on the building with the same hours. You cannot call this facility directly to verify and UPS customer service on the phone is not aware that shipping stops at 7:00 p.m. I have seen customers turned away because they arrived just after 7:00 p.m. They were trying to ship large boxes just before their flight at O'Hare. They had no time to arrange alternate shipping, so they were forced to ship as checked luggage and pay a huge fee to the airline. The poor employee that gave these folks the bad news was kind, apologetic, and clearly frustrated that he had to deal with people that were angry and disappointed because because management failed to correct the publicly posted hours. Otherwise this place is pleasant, helpful and very efficient.

Wally Jung

Jul 10, 2022

Employees there are most helpful

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Questions & Answers

I had a package that supposedly arrived this past Thursday at 1.30pm ,I was home all day and the ups person ,supposedly left it,I was home all day,I call the ups call center,and said they will gps my package your driver made a mist

ric roman | Oct 25, 2020
Angelene Taylor | Oct 25, 2020

Have them track it and call where u got it from

Am I the last person to get my package

Thaddeus Marinelli | Oct 25, 2021
Keepingit Real | Oct 25, 2021

Sounds like you have to call the store and be more specific

How long does it take to find a lost package

ric roman | Oct 25, 2020
Quincy Johnson | Oct 25, 2020

YOU WILL NEED YOUR TRACKING NUMBER AND IT SHOULD MOVE ALONG QUICKLY!

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I can’t print the correct label can I come here and get it and drop the package off here too

Stephanie Contreras | Apr 28, 2022
UPS Customer Center | Apr 28, 2022

Hey there, thank you for reaching out. Yes, you can drop off packages at this location. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

What are the hour for Package Pick Up

Kenneth Boyd | Oct 25, 2021
UPS Customer Center | Oct 25, 2021

Hi Kenneth, this is a UPS Customer Center. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

Can you help me secure a job over there

Stephanie Gaza | Oct 25, 2020
Paradise Love | Oct 25, 2020

No

Do they have a phone number for the facility itself ? Not the whole ups customer service

Yulissa Torres | Oct 25, 2020
Alex W | Oct 25, 2020

No. It's a complete pain! You have to call Customer Service. Then they will have someone call back from the location!

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Is it possible for someone else to pickup your package if you given them authorization?

Neme Cancel | Oct 26, 2019
Quincy Johnson | Oct 26, 2019

CALL TO CONFIRM...UPS USUALLY WANTS YOUR ID...AND MAY NOT HONOR A 2ND PARTY ID!

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Would it be possible to go to the ups location and pick up a package that’s supposed to be delivered to your house. On a Saturday or is the whole facility closed with no one inside?

Reno Glade | Oct 26, 2018
Nassoro Ally Omary | Oct 26, 2018

It is possible if they left notice at your house for you to pick up

A package i gave to ups weeks ago never made it to the address on the box, which is at&t. And now my grandmother is being charged for not giving it to them.

Helen Rozanski | Oct 26, 2018
Raymond Morales | Oct 26, 2018

Did you gp back,and make a complaint

Do you deliver on Saturday?

Rick Aranilla | Oct 26, 2018
Wieslaw Poplawski | Oct 26, 2018

Not if it is a "Ground" type of shipment (unless "Saturday delivery" was marked on it). On the other hand all "Air" packages will be still delivered on Saturday. To make it short it all depends on what the shipping party paid for. For more details call UPS directly as questions here are answered by other google users.

MY PACKAGE WAS PROMISED TO BE DELIVERED 12N00N--2:15 HERE IT IS 525PM WHERE IS PKG HELP???????

Keith Larsen | Oct 26, 2018
Harley Davidson | Oct 26, 2018

Call ups terminal or track your package.

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