Public Aid Department

Category: Social services organization in Chicago, Illinois

Address: 5323 S Western Ave, Chicago, IL 60609, USA

Phone: +17739186700

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Curtis Bridges

Aug 6, 2022

In and out no time at all nice courteous people

omar dz

May 17, 2022

Great service

Mr Clinton Graham

Mar 15, 2022

The workers there were fast and friendly and very knowledgeable

Tony Williams

Feb 21, 2022

Well at least it was open

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Questions & Answers

Is the public aide office gonna be open due to the virus?

Teresa Garcia | Oct 25, 2020
Jaime D | Oct 25, 2020

Yes, to my knowledge it will operate normal business

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Are they open on Christmas Eve or Christmas ?

Diamond Marie | Oct 25, 2020
cornivoi “Cornivoi” | Oct 25, 2020

Yes, they are open.

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Is the aid office open today?

Tashima Ingram | Oct 26, 2019
Eugene Rodriguez Sr. | Oct 26, 2019

YES. IT IS

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How can I know if public aid is open for Veterans Day? ..

Herminia Vasquez | Oct 26, 2019
Kerrie M. | Oct 26, 2019

They are closed tomorrow for Veteran's Day

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What is the number for this office I called the number on the papers and it's out of service

Jenniffer Aviles | Oct 26, 2019
Iris james | Oct 26, 2019

773-918-6800 . I don't get anything but a spend down medical card. I never had to call them. But if you google it. they'll give you the number. Ask for whatever office you're locking for.

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What if i want to switch my offices, Caues they have me going to the one on 59 and Ashland, but im trying to go back to the one on 52 western. I was there before

Denise Archibald | Oct 26, 2018
vernita harden | Oct 26, 2018

You might have to go up there to the office and discuss this with them and let them know that you would like to change the office that's closer to you because they have me on 63rd Street and Cottage Grove and I was over here on 73rd and Maplewood so I had to go to the office and request to be move to the office closest to me

How do I report my card stole with my benefits

Richard Whitfield | Oct 26, 2018
Kevin Lynch | Oct 26, 2018

You'll probably have to go in the 53rd street office

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How do I close my case if I've moved out of the state.

Shareka Miller | Oct 26, 2018
Maria Acevedo | Oct 26, 2018

Hello you have to go at the office to speak with the caseworker..

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What do I need to apply for link?

Jenny Nunez | Sep 25, 2022
Rafael Abraham Magaña Murillo | Oct 11, 2022

You can go in person or come to abe.illinois

Is this aid office open?

Stina Jackson | Oct 25, 2021
Tammy Wolford | Oct 25, 2021

Yes its open but they have no lines when i went. I walked in and a worker asked what i needed and he helped me right then and there.

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Are they open today?

Latricea Richardson | Oct 25, 2020
John Michaels | Oct 25, 2020

Nope.. labor day

do anyone know the number

Spanniesha Johnson | Oct 25, 2020
Purple Passion1 | Oct 25, 2020

No sorry

Are they open at all this week ? They had a sign saying they were closed due to an emergency. The sing has been there for a couple of days now

Talatu McGraw | Oct 25, 2020
Evelyn Tirado | Oct 25, 2020

They are? So they are closed

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I received a return envelope from Springfield do u have to put a stamp on it to return it.

Ora Hopkins | Oct 25, 2020
Laurie Jean Corvillion | Oct 25, 2020

You might be able to drop the envelope off at your nearest Public Aid office. I'm with the Gramma Family, check the right upper side for a postmark, if blank, then you need to add postage.

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Can I get help for child support for myself?

melissa salazar | Oct 25, 2020
Mildred Luckie | Oct 25, 2020

Why there don't answer there phone 😡

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I received a letter saying they stopped my link for September because my household is above the amount can I talk to somebody

Kiesha Brown | Oct 26, 2019
Purple Passion1 | Oct 26, 2019

Your case worker

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I receive a letter in the mall telling me they need proof I’m working but I’m not working so they deactivated my link card they sent out so what do I do

Jill Scott | Oct 26, 2019
Dollie Hall | Oct 26, 2019

I would find someone else to talk to so they can fine the right information to give you your stamps back

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Can I go to any public aid office to apply for medical insurance for my 6 wk old baby?

Mars L. | Oct 26, 2019
Eugene Rodriguez Sr. | Oct 26, 2019

Yes. You. Can. Than. They'll. Send you. Paper Work. After they get all your info they'll send you to your neighborhood. Facility.

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How long does the link card typically take to come in the mail I got approved they told me 7 to 14 days and it’s already been a month and still nothing

Derek White | Oct 26, 2019
bernice romero | Oct 26, 2019

You should go back and find out what is going on with your case

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How long do people typically spend here??

Steven Garcia | Oct 26, 2019
Dollie Hall | Oct 26, 2019

All day take book

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Who is my case manager

Virginia Lewis | Oct 26, 2019
Alfred Santillano | Oct 26, 2019

You can use: https://www.dhs.state.il.us/page.aspx?item=29757 there you can get information on your case or log in your abe account too.

Are they open on President's day Feb 18 2019

Kevin Carmody | Oct 26, 2019
Bria Marley | Oct 26, 2019

No

Do anyone know working number to this office

Tiffany Smith | Oct 26, 2019
Grandma Mary | Oct 26, 2019

Ill have to get it off my contracts 1 773 918 6700

Are y’all open on Jan 30 or closed due to the weather?

Ahmad Mansour | Oct 26, 2019
Joshua Bagley | Oct 26, 2019

They will be open

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Is the public aid office open today due to weather ?

Genesis Hidalgo | Oct 26, 2019
Eugene Rodriguez Sr. | Oct 26, 2019

No. All Government Agencies. Are Closed Till maybe Friday.

Will the office be open on Monday? Jan 28th or will it be closed because of gov shutdown?

Erykah Williams-Echols | Oct 26, 2019
Kerrie M. | Oct 26, 2019

It should be open but you can call just to verify. 773-918-6700

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Can I still try to get link with the government shut down?

Erykah Williams-Echols | Oct 26, 2019
Rezan | Oct 26, 2019

You can apply but the funds won't be released until the shutdown is over

Who knows if this office is open for Monday January 21? Thank you in advance.

Isabel Rico | Oct 26, 2019
Kerrie M. | Oct 26, 2019

No it won't be in observance of MLK day.

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Do you have to go to public aid office in the area of your address or can u go to anyone..??

Colleen Wojtasik | Oct 26, 2019
Veneyza Valdez | Jun 27, 2022

How do I fill out paperwork online?

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I have a sheduked appointment with DHS on the 2nd of January and another on the 7th of january... is the office open on he second of January?

Indina Lebron | Oct 26, 2019
Jenny Mascio | Oct 26, 2019

yeah their closed on the holidays others day their open

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I moved to area code 60620 is this the office I apply at????

jenny12477 | Oct 26, 2019
Alfred Santillano | Oct 26, 2019

You can, it's way faster if you do it online. It took me 4 days to hear from them: https://abe.illinois.gov/abe/access/

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I moved from 63 and cottage what office should I go to get my Link cut back on? They sent me mail but to the wrong address now I’m cut off.

Frederick Mcghee | Oct 26, 2019
Shari Robinson | Oct 26, 2019

Office wea your case first started

Is there a drop off box on the weekends?

nancy cruz | Oct 26, 2018
Iris james | Oct 26, 2018

No weekend box

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How do i reschedule an appointment that I can't make it to Tuesday?

devaughn don | Oct 26, 2018
Gabriel Aguilar Jr | Oct 26, 2018

Do you have a working number for the office because they seem to not want to answer?

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Why didn't I get my link card money in my card if I'm scheduled to get it on the 9th of every month

Brittany Reyes | Oct 26, 2018
vernita harden | Oct 26, 2018

How true Mr. Teasley also she might need to recertify her information or whatever that could be also another reason so she need to call up there or go up there will be the best thing to find out what's going on instead of asking us just keeping it 100

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What's the email

Kendell Ross | Oct 26, 2018
vernita harden | Oct 26, 2018

U can Google to get the email information

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can you close your case over the phone?

alicia | Oct 26, 2018
Kevin Lynch | Oct 26, 2018

I don't know, sorry. Be persistent and don't stop til you get an answer!

How do you get to talk to someone? The line is always busy. All case workers don’t pick up and mail boxes are full.

mariadelaluz zilinskas | Oct 26, 2018
Craig Prendota | Oct 26, 2018

Go early and wait you turn. Sometimes can take over 5 hours.

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If i go in today and try and ask for a link card cause im homeless and i dont work will they give it to me??

Brittany Reyes | Oct 26, 2018
susanna Rivera | Oct 26, 2018

You need an address. If you are living with some with a family member or a friend you are considered homeless because you can't pay rent. Chances are you will get it right there you must take your Social Security birth certificate and a letter from the person that you're with stating that you are staying with them because you are homeless . Letter from the person you are staying with and if you have any children you need all their birth certificates and their social security numbers, as well the letter from who you are staying with. It must state that you are homeless and they are giving you shelter and that you are not paying any rent because you do not have the means to do so.

I didn't get my link what happened

Ruthie Dixon | Oct 26, 2018
Laverne Jones | Oct 26, 2018

They probably didnt process your application yet. Follow up with your case manager.

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How you can apply an link card

China Battle | Oct 26, 2018
Living Well Laugh Often | Oct 26, 2018

Go in person fill an application they will send you the decision in the mail

Can you apply for Link on line

Peppy Golden | Oct 26, 2018
susanna Rivera | Oct 26, 2018

Yes you can . Easier and faster. But you will still have to go in for an interview and you might just get the Link Card right there on the spot.

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I don't understand why the hell they have a none working number.!!!!! Like really.?? These ppl need to get it together... i can't even call and ask when am i getting my link.!!

Lilyann Gamboa | Oct 26, 2017
Laurie Jean Corvillion | Oct 26, 2018

You can call for the updates and when your link is sent out by calling: 1-800-678-LINK (5465). If you don't have the link, you'll use your S.S.#.

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How do you check on redetermination form

Tammy Valadez | Oct 26, 2017
bernice romero | Oct 26, 2017

Go and talk to your caseworker.

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I moved from 6649 s carpenter to 7414 s Princeton Chicago ,IL 60621 have not received my reditermanation for snap benefits could you send me one please..Thanks

Kenya Combs | Oct 26, 2017
DONALD LAWSON | Oct 26, 2017

You should go to the MidSouth office and get it directly from the office. Our agency is in the process of going paperless on October 24th.

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Why is the state no longer paying my part B premiums?

Pamela Palhegyi | Oct 26, 2017
DONALD LAWSON | Oct 26, 2017

The state of Illinois is behind paying bills, the premiums are part of the backlog.

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