Mega Furniture - SW Military

Category: Furniture store in San Antonio, Texas

Address: 2301 SW Military Dr, San Antonio, TX 78224, USA

Phone: +12106379876

Opening hours

Sunday: 11AM–7PM

Monday: 9AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Felix Bello

Sep 19, 2022

It awesome and luxury and cheap furniture

MEHDI

Aug 16, 2022

Very poor customer service and manager Roger M. is unprofessional and rude

Dalila Aguilar

Aug 11, 2022

I have been waiting months for a credit on my account. They don’t answer the phone often. When the phone is answered the folks tell you only the owner can apply the credit. You ask to speak to the owner and you can’t. Won’t give you a number or email. You have to wait for he main office to call you. The main office calls to tell you the same thing. Only the owner can apply credit. I purchased an entire living room set. The coffee tables were never delivered. I called to find out what was happening and was told I could pick other coffee tables or a credit. At that time, 2 months ago, I was told 2 weeks for it to be applied.

Alektra Barreto

Jul 27, 2022

Still going through a very terrible experience with this place. Me and my husband ordered a dining room set and a bedroom set. This was ordered on Easter. Here we are nearly 3 months later and I have yet to receive the table and I cannot put the bed frame together due to missing hardware. Every time it is another excuse, “oh we have to do inventory, we cannot deliver your items”, “we have your stuff but we cannot find it”. I believe I’ve been more Patient that I should’ve been. It’s doesn’t make sense to me that I am paying on items that I have not received.

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Questions & Answers

Bad customer service its been almost two months i havent received my furniture ive been calling and calling and ni one answer i had to drive over and ask whats the problem with my furniture still getting the run around i dont know what to do

Gordo B | Oct 26, 2018
evelyn | Oct 25, 2021

2021 the problem remains the same horrible customer service exactly no customer service

I need to speak with someone

paulita Galvan | Oct 26, 2018
Elizabeth Mosqueda | Oct 26, 2018

Bad place to shop

Is there phone always off the hook I have been calling for 3 days now. I don't live close by or else I would stop by.

Dorothy Delgado | Oct 26, 2018
D H | Oct 26, 2018

I was just in there Wednesday. I was right by the cashier desk looking through furniture catalogs. The phone was always answered each time it rang, but it did ring pretty often. I've bought tons of stuff here and have never had anything "shady" happen. They are always very nice, very professional and their prices always beat out any other store.

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Never again will I buy furniture from them, I would like to for people to know what this furniture store does to customers. I bought furniture April 2019, they delivered used furniture. For the price of new. They said to me that that’s what they sa

C L | Oct 26, 2019
E V | Oct 26, 2019

You need to do a review on them they where horrible to me and I let people know on google

Do not buy in this place wrong.First of all very friendly the matter is when they deliver things are not punctual I lost a day of work they never arrived customer service the worst that exists

evelyn | Oct 25, 2021
Rolando Franco | Oct 25, 2021

If this is the case, they are nothing more than they seize the sale and they do not deliver the complete purchases, I am missing a three-k armchair, I bought as a living room and the camera was changed in size, terrible a king and they took us a quin and we paid a deluver ai and they told us As I was already in our house, they could no longer do anything the mirror in the dressing room until the date they still did not give it to us. I do not recommend it

I haven’t receive a bill from them and I’m really worried...I have good credit and I don’t want this to miss it up...when y’all receive a bill ? It’s been two months and nothing

alene benavides | Oct 26, 2018
Ellie De la garza | Oct 26, 2018

Yes my bill took a while to come in. I think it has to do with the time of purchase (date) and billing cycles. If you received your card i think the website is on the back

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Didn't this place used to be a toys r us long ago?

Ismael Fuentes | Oct 25, 2021
Serena Estrada | Oct 25, 2021

Yes along time ago then it was best buy

Do you have washing machines

Rosalinda Herrera | Oct 26, 2019
Saul Trevino | Oct 25, 2021

Don’t shop here

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