White Castle

Category: Fast food restaurant in Ann Arbor, Michigan

Address: 3953 Packard St, Ann Arbor, MI 48108, USA

Phone: +17349736811

Opening hours

Sunday: 8AM–10PM

Monday: 8AM–10PM

Tuesday: 8AM–10PM

Wednesday: 8AM–10PM

Thursday: 8AM–10PM

Friday: 8AM–3AM

Saturday: 8AM–3AM

Reviews

Yvonne Vance

Oct 23, 2022

I love White Castle. When I go see my family around that area It’s a must I stop at my favorite place! We need a White Castle in Muskegon or Grand Rapids!!!!

Rebecca Paxton

Oct 23, 2022

Caution! If you are reading this, Do NOT go to this location! I am from Ohio, and I went to this White Castle in Ann Arbor, on Oct 22 2022, around 7pm. I went inside to dine in, I was very excited since there are no White Castle restaurants near me. We placed an order, the old manager taking the order was beyond rude. We waited 30min, still no food, but hardly any customers in the lobby. The customers that did come in, she served them before us every time. Every single order they handed out was incorrect. We continued to wait 45min, still no food but about 5 customers came and went and 3 door dash drivers. I finally asked for my money back and left hungry and so upset. The place was so nasty. Sticky, dirty tables and chairs, disgusting pop machine covered in pop, no straws, the manager kept getting angry everytime another person came in. Another customer said he was from out of state and wanted a crave case, she told him that it would be an extremely long wait. Maybe they just hate people from out of state? I am in food service for over 15 years now, I understand short staffing, but I do not understand paying people $15 hour, just to be there who are not helping the customers in anyway, how does that make sense? They are destroying the nostalgia of what White Castle is to everyone. Side note..they had a package of hamburger patties thawing on the back dish sink directly under chemicals...this is such a health violation for so many reasons. Just shut it down!

Debbie

Oct 22, 2022

Waited in the drive through for at least a half an hour to find out at the window that they weren't able to cook any impossible burgers. I would have appreciated a hand written sign on the outdoor menu stating that. Next time I'll call first to make sure my half hour wait will be worth it. So disappointed ☹️.

Halfhero 1234

Oct 15, 2022

Drive thru was slow when I went through but the sliders were delicious.

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Questions & Answers

Why does it take so long to order 4 cheeseburgers with nobody in the line!?! This is ridiculous like what are y'all doing back there it's 4 small sliders! I shouldn't have to wait 10 mins in no line for 4 burgers. Management really

Metlucky | Oct 26, 2019
Frances Hall | Oct 26, 2019

Slow service management doesn't assist when needed. In line for way too long for a short order. I will be contacting corporate. I have been in there 3 times in the last week and walked out. The one day i was able to place an order they got it WRONG. Now i remember why i stopped going to that white castle.

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Is lobby open 24/7?

Brelynn | Oct 26, 2018
Jamie Lee | Oct 26, 2018

The lobby is open 24hrs. I've been in there at 3 or 4 am

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When will the slushy machine be fixed I am so sad it's been days :(

Megan Lacy | Oct 25, 2021
Jill Loebbaka | Oct 25, 2021

I hope soon, also. There's a new one I want to try...I think it's birthday cake or something?

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What are the Covid safety practices like here?

Anonymous | Oct 25, 2022
Emily Darow | Oct 25, 2021

Masks and gloves are used

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Are they currently closed? Seems I can never DoorDash w/ them

Quirita Bryant (BellaDama è fatale) | Oct 25, 2020
Jamilya Dickens | Oct 25, 2020

They are open normally but closed today for some reason

How long has this white castle been here on carpenter

Shavon Armstead | Oct 26, 2019
Steven E | Oct 26, 2019

No idea. I found it 9 years ago I think

Does this location have the impossible burger?

Parker Misch | Oct 26, 2018
Cody Winchester | Oct 26, 2018

Yes, they all do. If you're vegan, order with no cheese.

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How often is the fry grease changed?

Dexter Gatson | Oct 26, 2018
joslynn goodrich | Oct 26, 2018

Tastes like never

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