Dominion Energy Utah

Josh Lambert

Awful service and company. If you have any other options go with them. DO NOT USE THIS COMPANY.

Timothy D. Criswell

Doors were locked during business hours..thought I could pay my bill there too but found out by a note on the door that's not true.. they don't answer their phones..

David Clawson

Absolutely dismal customer service. The woman I was talking to sounded disinterested, didn't listen to the explanation I gave, and had a derogatory tone.

Abigail Setzer

Customer service is a nightmare. They stopped sending me bills in the mail, claiming I signed up for paperless when I did not. Then claimed my account was overdue even though it was set up on automatic payments for months. Apparently at some point they had a website issue that made it have trouble taking payment and they never bothered to notify me. And since they couldnt be bother to send any of my bills correctly, they didn't bother to notify me of any of that by mail or phone. Then they slapped a 48 hr notice on my door at 11PM at night, and also backdated it a full day because their technician doesn't know if it was the third or the second. They do it to charge you an insane re connection fee, because they haven't gouged people enough in an international pandemic. They take over a week to process online payments, yet took the money out of my account immediately, again, they are trying to give you outrageous fees for late payments when they are not bothering to process payments. This company is a joke