Audi Salt Lake City

Sarah Shelton

Awesome service from Audi Salt Lake - especially Landon Cook. Went above & beyond to guide me in the right direction , and explained everything I needed to know about my new Q5!

SS

Olive was fabulous when I first visited this dealership for my 20k service & rated 5⭐️, as for 30k I leave disappointed and an experience closer to 3⭐️. Was passed off between service agents, with the second attempting to sell me something my car did not need (the car was checked 2 weeks prior, as I bought out my lease at another Audi dealer). Then instead of spending 2hrs 15min which had been the ETA.. I waited over 3hrs 30min & finally leaving with a substandard carwash after my keys being misplaced. I understand everyone is doing their best but this was beyond frustrating.

Ezra Mahler

Jack was great !

Roy Barlow

I was hoping to move my service here from Ken Garff but after calling 3 times here is my experience. Call 1 - "press 2 for service questions" ... error tone. Call 2 - "press 1 for service appointment" "high can I get an idea on the cost of my service?" "I'll transfer you to an adviser...Click". The phone rings for 30 seconds then disconnects. Call 3 - see call one. I guess it's back to ken garff, at least they answer the phone.