Chipotle Mexican Grill

Category: Mexican restaurant in Ithaca, New York

Address: 740 S Meadow St Ste 100, Ithaca, NY 14850, USA

Phone: +16072720437

Opening hours

Sunday: 10:45AM–10PM

Monday: 10:45AM–10PM

Tuesday: 10:45AM–10PM

Wednesday: 10:45AM–10PM

Thursday: 10:45AM–10PM

Friday: 10:45AM–10PM

Saturday: 10:45AM–10PM

Reviews

Robert Anderson

Jun 28, 2022

I've eaten at a lot of Chipotles and this is probably the worst one I've ever visited. They had much of the interior taped off like a crime scene, so no bathrooms were available to use. They were out of chicken. Their fountain was only dispensing carbonated water for the drink I wanted. Their other drinks were all empty. The line was long - all the way out the door. We got our food and ate - the line had not moved in all that time (the person behind us in line was still at the register). I think you get the picture.

Justin Yang

May 17, 2022

All the 1 star reviews and the 5 star reviews defending the staff are correct. You can tell the employees lost their morale and souls to the burrito making machine. There is no sense of urgency, no hospitality, & no sense of cleanliness. They’re here for the paycheck and benefits, nothing more nothing less. When an employee is working at a crawling pace as lines get longer and online orders pile in, they just don’t care about their customers. No apologies for the long wait times. It’s truly saddening. Chipotle management really needs to solve their HR issues.

Sierra White

May 11, 2022

This will be the first and likely last review I ever write. I have ordered from this store many times, hoping my experience will improve however it has not. I have had my mobile order delayed 30 minutes consistently. When I eventually receive my order, it is usually wrong. Today, I placed a mobile order for pickup at 5:30pm and still at 6:30pm my order was not ready. While I recognize that this is not the staff who were workings fault, it is a reflection of the poor management. If you are ever looking for a good quick meal, look elsewhere. Chipotle, if you cannot fulfill mobile orders in a timely fashion- turn them off.

Ben Wells

May 9, 2022

I’ve been to a lot of Chipotle locations in my life, and this one is by far the worst. Food is never on time. Ever. The portions are smaller than normal and food quality is below the company standard. Disappointing. Update: back again. They refused to accept my voucher for a free meal, made me wait an hour for my food, and gave me nothing in return. I have experience in the restaurant industry and there is no reason this could possibly be acceptable. Management needs change.

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Questions & Answers

Where are theprices?

Kathy | Apr 26, 2018
E Carr | Apr 27, 2018

Around $6.50 vegetarian and $7.50. Meat dishes.

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