X365 Fitness

Bailee H

X365 Fitness has been such a great experience. I was a newbie to working out and was looking for a trainer that could "show me the ropes" as it were. I sent an email and got a response very quickly from Riley, one of the best trainers around. He answered all my questions and addressed any concerns i had. After an in depth tour and a thorough explanation of every aspect of the building including the machines, plus how their personal training works, i knew I had to join (: Riley is such a great trainer, he made it fun to workout! He explained every workout we did in a way where it's impossible to mess it up on your own. I enjoy going to the gym now, and I honestly look forward to it. His training helped me substantially, so thanks to you Riley! You're a true gem(: I would recommend X365 to anyone and everyone. It's not crowded ever and you have all the equipment you could ever ask for! This gym is in a great area, so if you are looking for somewhere to start or a place to pick up where you left off, X365 Fitness if the place to go(:

Steve Greiner

I've recently moved into the area and needed a new gym. I headed out on my lunch break to sign up at the closest gym to me. I had assumed I would be able to walk up to the gym, sign a contract, and begin working out on my own. However, upon knocking on the door, I was greeted by a shorter older gentleman who was very clear, that was not acceptable. I was directly told at least 3 times by this person, in a very rude and curt tone, "This is a private gym, you need to schedule an appointment to be shown around". I tried pleading my case, that I just wanted to sign up, and didn't need a tour...But he wouldn't hear any of it. If this is how prospective members are treated, I don't want any part of your gym. Went down the street to another gym and signed up there on the spot. Edit after reply from owner: The 1 star review will stand. Here's why: Admittedly, I didn't check the website before I headed out of the house. I just Googled "gym" and went to the closest one. The door has at least a half dozen signs with various information on them, so it's not as obvious as you state. When I showed up, I tried the door. Locked. So, I tried the "Ring Doorbell" that was attached to the door. After I clicked the button, I began reading the signs to gather more info on what I needed to do. Before I was able to find and read "obvious" sign you speak of, I was greeted by the rude gentleman I spoke of. The fact that I wrote this review, and your immediate response is "We're a private gym ~ it's pretty obvious" is about the same attitude the gentleman I spoke with sounded. First of all, I didn't go to your website, and wasn't given time to read all the random signage you have on your door. So, how is it obvious? To me, it was rather obvious I didn't have that information, and should no be treated poorly because of that fact. I would highly suggest yourself, and your staff take some communication classes. Learn how to not treat people poorly due to lack of knowledge and awareness of your stringent policies.

C B

Poor customer service, doesn’t answer their phone nor email. Don’t waste your time, plenty of great gyms in the Sugarhouse area that will happily serve you.

Aliska Julian

Such a great gym with all the equipment you need. Amanda definitely knows her way around the gym. She’s personable and wonderful!