Steiner Aquatic Center

David G. Pace

Impossible to swim laps. They change and add classes routinely without advance notice. It's not a staffing problem...it's that aquatic directors Charles and Alec (Abrams) at the Steiner complex aren't committed to lap swimmers. They only seem to cater to classes that horn in andalways take precedence.

david Montoya

The pool its self is okay as long as you enjoy doing laps. Customer service could be far better. Before we came we called ahead and asked to see if they had a kids area and we're told that they do. We were also told that they had a three separate pools. We get here and are greeted by a reception desk attendant that did not seem to care about her job much. We were standing at the desk for almost a minute before she even looked up from her phone and even then was not very friendly or engaging. I believe the only two things I heard her say to all three of us who were paying was how many, and the numbers of our total. We go in and we get changed and are confused when we get out to the pools because not only is there only two pools the children's area is legitimately only a 20 ft wide by 40 ft long sloped rectangle going from 6 in to 4 ft. The kids were not even allowed to play with their paddle boards in the pool. As we were getting ready to leave and request our money back, we were informed that the indoor pool entirely was closed meaning that when we called asking about a kid's area and how many pools there were we were told three pools when only one pool was open and we're told that a giant cement pad covered in water was the kids area. The only reason why I am not trying to leave a zero star review is the one and only upside to the entire pool is that they have two entire pools an indoor and an outdoor pool that is nothing but lanes

Sean Crossland

Friendly staff and nice facility. Sometimes it's crowded.

Madawg

I love this place and have been going there to workout and swim for about 15 years. My only complaint is that they won't open up the hot tub due to an expensive part. What they should do is replace the entire hot tub with something more modern and most likely it would cost less than the part they are not buying. Everything I say is with respect. Wonderful staff, gave me a refund when I needed it because of covid restrictions that wasn't there fault. I'm back on my year pass and go when I can.