Address: 4127 NY-96, Manchester, NY 14504, USA
Phone: +15854125526
Sunday: 5AM–7PM
Monday: 4:30AM–7PM
Tuesday: 4:30AM–7PM
Wednesday: 4:30AM–7PM
Thursday: 4:30AM–7PM
Friday: 4:30AM–7PM
Saturday: 5AM–7PM
SS DeezNuts
It's Dunkin what more can u say absolutely delicious 😋
E
Out of the numerous times I’ve went through this location, each time has been on point. They are very fast even if the line wraps around.
My Life
They were super friendly when I visited and they had everything that I ordered. I gave it four stars because the wait was super long. I would recommend visiting this location over some others I have been to.
Jessica Pietrowski
This is the closest Dunkin' Donuts to my mother and I, so I know we will be shopping here again, but our experiences have been getting worse and worse. Even if we request a topping for a drink that is normally on the drink anyway, we often get them without it. I went in today and spent almost 20 minutes in the store, which I am not overly upset about due to it being a busy Monday morning. The cashier was nice, patient, and recorded my order properly. I hope nothing comes back on her, she did everything right and was the nicest cashier I have seen there. However, both of our sandwiches were made incorrectly despite our bag's receipt showing the correct order. I let the employees know, and when they went to fix our sandwiches, they were still incorrect. I told them a third time, and still our sandwiches were not made properly. I always order a sausage and cheese croissant with no egg, and I order two of these today, except one had egg. The first ones were both sausage and egg croissants, no cheese. They then just took the egg off, but off of both. Then they just added cheese. I just took the sandwiches since they were busy, and I didn't want to be more of a bother than I already was, but the fact that we waited roughly 20 minutes for an order that was made wrong to start and did not get fixed correctly after two verbal requests grates on me. I hope things improve in the future.
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I used the drive thru. Was surprised that I could actually hear the person clearly. Most drive thru's speakers suck. Very good service.
Depending on which one you go to like Palmyra, New York they answer 2 seconds after arrival and don't mess it up. Go back to the Dunkin Donuts and let them know.
It's that time of year in which new people are being brought in to replace old ones. The problem with being New is having a lack of know-how. It's always possible that someone is still being trained. While it might seem rude to bring up their mistakes and ask for them to be rectified... It helps the staff learn to be better at their jobs. We're all only human.
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