Dunkin'

Category: Coffee shop

Address: 4127 NY-96, Manchester, NY 14504, USA

Phone: +15854125526

Opening hours

Sunday: 5AM–7PM

Monday: 4:30AM–7PM

Tuesday: 4:30AM–7PM

Wednesday: 4:30AM–7PM

Thursday: 4:30AM–7PM

Friday: 4:30AM–7PM

Saturday: 5AM–7PM

Reviews

SS DeezNuts

May 1, 2022

It's Dunkin what more can u say absolutely delicious 😋

E

Apr 18, 2022

Out of the numerous times I’ve went through this location, each time has been on point. They are very fast even if the line wraps around.

My Life

Oct 18, 2021

They were super friendly when I visited and they had everything that I ordered. I gave it four stars because the wait was super long. I would recommend visiting this location over some others I have been to.

Jessica Pietrowski

Jul 19, 2021

This is the closest Dunkin' Donuts to my mother and I, so I know we will be shopping here again, but our experiences have been getting worse and worse. Even if we request a topping for a drink that is normally on the drink anyway, we often get them without it. I went in today and spent almost 20 minutes in the store, which I am not overly upset about due to it being a busy Monday morning. The cashier was nice, patient, and recorded my order properly. I hope nothing comes back on her, she did everything right and was the nicest cashier I have seen there. However, both of our sandwiches were made incorrectly despite our bag's receipt showing the correct order. I let the employees know, and when they went to fix our sandwiches, they were still incorrect. I told them a third time, and still our sandwiches were not made properly. I always order a sausage and cheese croissant with no egg, and I order two of these today, except one had egg. The first ones were both sausage and egg croissants, no cheese. They then just took the egg off, but off of both. Then they just added cheese. I just took the sandwiches since they were busy, and I didn't want to be more of a bother than I already was, but the fact that we waited roughly 20 minutes for an order that was made wrong to start and did not get fixed correctly after two verbal requests grates on me. I hope things improve in the future.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Feb 24, 2021
Jim Hale | Feb 25, 2021

I used the drive thru. Was surprised that I could actually hear the person clearly. Most drive thru's speakers suck. Very good service.

Stopped last night at 7:30 PM for 2 Carmel macchiato,s with no one answering ordering speaker, proceeded to leave by window and 2 boys appeared. Backed up and placed order. Order received with no Carmel at all in coffee.

A Google User | Apr 26, 2019
Janet Bushart | Apr 27, 2019

Depending on which one you go to like Palmyra, New York they answer 2 seconds after arrival and don't mess it up. Go back to the Dunkin Donuts and let them know.

How come every time lately when I purchase a beverage from this location, it never gets mad correctly?Yesterday I visited and ordered an Iced Latte with Caramel and Almond milk. It was light on the coffee and mostly almond milk with no caramel flavor

Pam Raeman | Apr 26, 2018
Lady Snugglebug | Apr 27, 2018

It's that time of year in which new people are being brought in to replace old ones. The problem with being New is having a lack of know-how. It's always possible that someone is still being trained. While it might seem rude to bring up their mistakes and ask for them to be rectified... It helps the staff learn to be better at their jobs. We're all only human.

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