JCPenney

Duane Dixon

There were sales items available, but size selections were very limited. Cashiers were almost nonexistent. I had to check out at the pickup and returns counter, as all registers were closed. My visit was around 7pm on a Thursday.

DEBORAH Morris

Line to long

Randy Leach

I have shopped at JC Penny white marsh over the years, usually 4-5 stars with my experience but last week I was out shopping and there was a price questionable based off how the display was set up The cashier was kind and she said she needed to get a department manager so when she came over she didn’t bother talking to me she just spoke to the cashier and when she started to walk away I said excuse me I want to talk to you about the situation because at this point she was walking back with the product as if I didn’t want it with or without the price in question As I explained what my vision was her response was not professional tone and started shouting at me and than I asked for another manager I was told she’s the manager of all managers, as if no one was above her I was still going to purchase the item along with approximately 200$ in other products which with that item would have been close to a $300 sale but I will not purchase from a store with such poor management Than as I tried to contact many times the general manager I was hung up on several times Me not shopping at JC Penny’s anymore obviously won’t hurt your sales but I’m being too kind not posting the name of the “manager” that day and I hope others see this and do like I’m doing and shop at Macys!!!!

Toyia Walker

Nice store to work