Rush River North

Adrian Kominowski

Despite some issues with the order my PCP placed, Connie from radiology figured out all the mishaps and completed my ultrasound perfectly! She was very professional, competent, and considerate. The staff there also kept things short and sweet, which I appreciate. Great experience!

Mark Golden

The doctor that I have seen there is awesome, but the logistics of getting an appointment makes me want to go elsewhere. I was called in the middle of my workday and asked to reschedule my appointment on the schedule for several months. Ok, I can understand and I picked a time slot that I thought would work. The next day, I realized that I had a conflict and spent 39 minutes on hold to reschedule. The person that finally took my call then proceeded to waste my time by asking about all of my potential Covid exposure including travel and how I was feeling even though my new appointment was six weeks away. I swear that as my blood pressure went up, she made up stupid questions to ask. I finally asked for a manager and after a ten minute wait finally spoke to someone with a brain and scheduled my rescheduled appointment. The manager told me that she would talk to the person who wasted my time and get back to me. Still not a word in more than a week. Today, I went in for a blood test that my doctor suggested. There were two people at the front desk, but one just stared into space. The other was taking care of care of someone else. After a total of 49 minutes I had to leave. This is something that I should have been able to walk in and walk out in 5-10 minutes. It is obvious that they have a massive management problem with their front desk and lab people. Great medical care means nothing if it isn't done in a reasonable amount of time. I wonder if I will hear from someone at Rush about my negative review. They have been responsive to my positive reviews of their doctors. The next time that I see my doctor, I am trying to decide if I should look for a referral to a doctor who is easier to see.

Ben Prudek

I'm calling at 4:30pm but their answering machine says they're closed.

Brian Klassen

Waited over an hour for my routine physical appointment. I get that things are often delayed at the doctor, but this is unreasonable.