The Preserve

Category: Animal park

Address: 650 Doublehorn Rd, Fredericksburg, TX 78624, USA

Phone: +18309920373

Opening hours

Sunday: 11AM–12:30PM

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: 11AM–12:30PM

Saturday: 11AM–12:30PM

Reviews

Justin Singer

May 18, 2022

If you want to see and interact with elephants this is a great place to do it. Cool experience... you get to bath elelphants, touch their feet, and watch them perform tricks. Their target audience is clearly children and the overall experience feels overpriced. That said, I still give it 5 stars because it's a one of a kind opportunity that is very worth doing once.

Kristine Pratt

May 11, 2022

We had the best time today getting to bathe, and hug these giant beauties. I did not like the bullhorn (why I gave 3 instead of 5) used at times, and the one lady lady with Becky towards the end of the time - she rubbed me the wrong way. She sounded so mean and harsh & used that bullhorn thing too much, IMO. The gentleman with Kitty, you could tell he loved her, was gentle in touch and words. I haven’t researched some of the negative reviews. But, what I can say is I walked away with some knowledge. I don’t think there is anything wrong with tricks, we teach other animals tricks. Behind the scenes, to teach them, that I don’t know but I’m going to keep a positive thought. The preserve looked well maintained and the elephants did not look hungry. Old, but not deprived. For a species that is going extinct, I’m glad they live in a home that looks like they have what they need. We will be back when the giraffe experience is offered 🤍

Kyla Wilton

Feb 12, 2022

We had an amazing time w our family. The staff and handlers were so kind and gentle w the elephants and you can tell truly love them. It’s really special to watch the elephants and their relationship w each other and their handlers. Having that relationship w my cowhorses and working dogs is extremely special, seeing the bond w the elephants and their handlers was just amazing. If you want to see animals standing in exhibits go to the zoo, if you want to see the elephants and spend time w them and talk to their handlers and see the relationship w their handlers come here. It is truly special. -Kyla Weinheimer

chelsie zalewski

Jan 3, 2022

I am an animal lover through and through, so when we were planning a trip to Texas and came across an elephant preserve I was so excited. I thought I was going to an actual elephant rescue! Upon arriving I quickly realized that wasn’t the case, this is very much a small circus. The elephants are made to perform, being jabbed with bull hooks while the demands are whispered from behind. After we left I felt so uneasy I had to research. These people have had these elephants in the performing industry for years, google HTWT California, and you will see all you need to see. I’m so sorry I gave these people money, please don’t make my mistake. Research before you pay for a ticket.

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Questions & Answers

I will be asking hard questions to guides there in front of the public when I go. I will be addressing everything. I want answers. This company refuses to get back to me. Interesting. So I’m making a trip there! Really looking forward to this.

Cherissa Adams | Apr 28, 2022
Melinda Pharr | Apr 29, 2022

We went a few months ago and same. Please find me on Elephants Austin on FB. We have started a group aside from my page, but you can contact me there. We need members to address this!! Also, you can look them up on the interweb. They were formerly Have Trunk Will Travel.

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Do you really use bull hooks on elephants????

Lindy Vejar | Jun 28, 2019
Shawna | Jun 29, 2019

Was just getting ready to buy tickets when I decided to look them on up on YouTube . “Have trunks, will travel”. QUICKLY changed my mind. You can hear them say the elephants names as they strike them repeatedly as they train them to do tricks. Thought I was buying tickets for a preserve - not a circus act. No way!!!! Watch the videos. . . I’m betting it will be very difficult to support this mess.

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Is this a sanctuary or a circus? If you make them perform how is that a sanctuary?

Carla Fields | Jun 28, 2019
Kara Sherwood | Jun 29, 2019

They are made to perform. The last part of their show during the "experience" is specifically trained tricks with two elephants doing hula hoops, soccer, bowing, and balancing on one side. This while the handler is holding a bull hook the whole time. This is not a sanctuary. They haven't been saved from circuses. They have had same owners, staff, and handlers as they had when in showbiz as they do now in Texas. Bull hooks still by each elephant's side.

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If this is a "preserve" why are the elephants doing tricks like painting and sitting up? This looks more like circus tricks to me....

Jasmin Hernandez | Jun 27, 2020
Victoria Haynes | Jun 28, 2020

Just because dogs do tricks doesn’t mean an elephant should. That is not a fair or relevant comparison. Elephants are meant to live in the wild. Dogs are domesticated, they are meant to live with humans, they actually enjoy attention from humans, affection, & some enjoy the praise and attention they receive from their family when they do a trick. Just because an experience is amazing, does not make it right. If you educate yourself on elephant sanctuaries that actually treat the elephants right, & aren’t just using them as a pay check by entertaining humans dumb enough to believe anything, you’d learn what they do here is complete wrong. It takes 5 seconds to do mild research & learn any elephant that paints, are used for constant human interaction, including advertising “elephant baths”, basically everything this “sanctuary” has to offer...It is not “protecting” them from abuse like there well paid trainers/actors make you believe, u are doing no good but supporting fakes.

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Are you the same owners as have trunk will travel? Hope not because they were abusive and shouldn't be near any Elephants.

cheryl bragg | Jun 27, 2020
David Wright | Jun 28, 2020

Yes, they are the same folks from California. Don't get caught up in the PETA/ADI smear campaign though... I have visited The Preserve and saw no evidence of abuse. The elephants appeared to be very healthy and in very good spirits. There were no wounds that we could see. The experience that we had was extremely positive and educational. I truly believe that these animals are well cared for and are enjoying a decent life. For the previous "guides" that answered incorrectly: Have a little knowledge or do some research before you answer questions please!

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Are the claims from ADI, & misc. visitors, with regard to your treatment of the elephants, accurate? I ask directly to give you the benefit of the doubt, but if you all use bullhooks and electric shock on your elephants, visitors should know.

Mackenzie Wayne | Jun 28, 2019
Jasmin Hernandez | Jun 29, 2019

Their former name is Have Trunk Will Travel and they moved from California due to the states state's strict animal policies such as the use of a bullhook. You can Google their former name and disturbing articles & videos come up

Why you are cruel

Angela Galante | Jun 27, 2021
J P | Jun 28, 2021

We were there Easter Sunday and nothing about the place gave any impression they were cruel in anyway. Elephants are an important animal That is loosing their habitat. These animals are here to help educate the public. This place was great and animals seemed to be very happy.

What are there hours of operation

Martin Alejandro | Jun 27, 2021
EL PRIETO | Jun 28, 2021

They usually have 2 different times each day. I think 11:00am and 3:00 pm You need to book in advance.

How long is the tour? Or visit.

vicente Garcia | Jun 27, 2021
Chris Wilcox | Jun 28, 2021

Exactly an hour and a half. It covers everything when you go to book the ticket.

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Can we ride the elephants at this location?

Emani T | Jun 27, 2021
L B | Jun 28, 2021

No, but they do rent out their elephants for rides at weddings and parties 😖 Very sad

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Where do your elephants come from?

Mary Stanley | Jun 27, 2021
Mary Stanley | Jun 28, 2021

I understand the business move from California, but I wondered where they originally purchased these elephants. It is irrelevant now, I have seen the videos. I will now be doing everything in my power to see that these amazing creatures are removed and placed in a legitimate sanctuary.

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How much is a ticket?

A Google User | Jun 28, 2019
Linda Duckworth | Jun 29, 2019

We paid 95 per ticket

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