Best Western Premier Jacksonville Hotel

Tracey Williams

5 stars for sure this will be my stay in jaxsonville for any more trips all of the staff are super nice especially MS.DEBBIE she rocks! The beds are super comfortable and the rooms are very clean, it has been recently remodeled and is beautiful. We have enjoyed our stay, until next time.

Christie White

ALL of the staff is friendly and helpful with small details like holding the elevator and genuinely asking if you are okay! Bed was very comfortable... I asked to be on the highest floor possible and was given an amazing room with multiple windows and views. Great one night stay!

Laura Praksti

The staff upon check in and in passing were very pleasant. The gentleman checking us in was awesome and hilarious. Was great talking to him. Cheered us up after a long day of travel. The day and evening staff always gave a passing "hello" and would ask if everyone was going well or if we needed anything. The ONLY reason I almost took 1 star off was due to the state of the tub. It was pretty beat up. I assume they are renovating, because the room, beds, TV and counters were ultra updated/in perfect condition. The beds were probably the most comfortable I've EVER stayed in. I usually don't sleep well when traveling, but these beds changed that. So I recommend overlooking the tub if you get that room (it was still perfectly functional) and just enjoy the remainder of your time. By the time I was out of the tub, I forgot all about it. Because the hospitality, beds and rest of the room was perfect. I don't feel the need to knock stars off.

Monica Horn

I love the front desk staff as a whole.. some are extremely more polite, friendly, helpful, and personable than others, but that's typical. Overall I love this hotel.. my only complaint is that if you are bound into a contacted rate within this hotel, I feel as if they should honor those negotiated rates agreed upon without any exceptions, especially being that nobody in the entire hotel has once attempted to make contact to inform me that the negotiated and agreed upon rates were required to be renegotiated each year, instead of merely cancelling the contractual agreement with no notice or negotiation efforts.. other than this I have no more complaints.