Clothes Mentor

LaDonna Dowdy

Wonderful staff and great store!!

lillie hart

I took clothes in for consideration on Sept 27, 2022 for the store to consider purchasing, and because I questioned their policy of not being accountable for any damages if done. The manager on duty invited me to leave the store as opposed to taking the time to explain this strange policy. Very nasty behavior and NO customer relations! Needless to say I took my belongings and myself out!!! I wish I could give a negative 1

Jess K

Never called me to tell me when my clothes were ready. Edit: I have shopped at Clothes Mentor in other areas for years now. When I entered the Clarksville location a few months ago, I was a bit disappointed to see the types of clothing they had in their inventory. I recently dropped off a basket full of professional wear- all in style and bought within the last 6 months-1 year. I was told that they wouldn't be able to get to them until tomorrow and they'd text me within 24 hours. I was totally fine with that. 24 hours later I hadn't heard from them, so I called to check in. I was met with an unfriendly tone that they were super busy. When I mentioned that it had been 24 hours and that I was just calling to make sure I didn't miss something, the woman's tone changed. She said they'd be ready in 30 minutes and that she would text me. I left the house to do some shopping around the area. An hour an a half later, I still hadn't heard, so I just went in. There was only 3 customers and 2 employees in the store and it took a while for anyone to come to the front. It appeared that my clothes were not even gone through. When I asked why, the woman said their inventory was full and my clothes were too well-loved. A handful of them items I had still had tags on them. If they had told me upfront that their inventory was stocked, then I would have waited a few weeks and brought them back no problem. As you can see by the reply and many other reviews, the staff is unfriendly and unprofessional. A bad look for the franchise all around.

xitlalic Guevara

This place is amazing the employees are lovely and very professional. My favorite place to shop, and I get all the help I need plus great customer service.