AAA Saint Louis Insurance and Member Services

K E

On 10/1/22 at 2:02pm, we called for roadside service for towing when the thermostat on our Explorer showed it was over heating and had lost it’s antifreeze. We were told a tow had been called. After 7 times of being told the tow would be there shortly but was detained (had to drop one off in line before us, the driver then on lunch break, the driver then was at end of his shift), a tow truck arrived at 9:15pm. It took 7 hours to get a AAA tow truck. Because we were told we had to be with the vehicle and that they were on their way, we spent 7 hours sitting on the roadside waiting. Needless to say, very frustrating. We’ve been members for 27 years. Our membership expires 10/31/22; we will not be renewing.

Dillon Feurer

Fantastic location to get some travel help and passport photos. Emma was super friendly and made the boring process of getting passport photos as enjoyable as it could be.

Ashley Geimer

Great help! Was at the park and had just gotten back to my vehicle. Unpleasantly surprised when I went to start it and it wouldn’t turn over. “Sam the Man” happened to be in the parking lot and walked over to ask if we needed some help. He jump started my vehicle and saved me a phone call and extra time. Very grateful he was able to help us!!

Jesse Mayfield

They will send their independent contractor to basically total your vehicle and not pay for your damages been fighting this since 4/15/2022 now 5/14/2022 when writing this review I pay for the aaa permire service been a member since 2011