Address: 3901 Old Forest Rd Bldg G, Lynchburg, VA 24501, USA
Phone: +14343858600
Sunday: 10AM–6PM
Monday: 8AM–9PM
Tuesday: 8AM–9PM
Wednesday: 8AM–9PM
Thursday: 8AM–9PM
Friday: 8AM–9PM
Saturday: 8AM–6PM
Bobbi Smith
The staff is very professional and friendly. The massage is 50 minutes and there is five minutes on each side for dressing.
Stephanie Cordova
My husband got me a gift card for my birthday in late June they were pretty booked up so I had my appointment today in early August. I'll say it was worth the wait!!!! Everyone was so kind and sweet and listened to my concerns. Such a wonderful experience! Thank you to Jennifer my therapist, as well as the front desk staff for providing excellent customer service.
Luke Cunningham
Bought a gift card for my wife for Mothers' Day. When she called to set up an appointment, she was told that she could not. The reason stated was that they were only booking appointments for members and would not be looking to add members until "at least August and maybe even later." This is not posted or said anywhere on the website. When she asked for a refund for the gift card, that we can't use, my wife was told they do not do refunds. After talking to corporate, they are shifting blame back to this individual franchise. I have never had a worse customer service experience. I never review business, but this experience was so bad that I felt the need to voice it and possibly save others from wasting the money. If they are not a member, do not buy someone a gift card to this store. You will be out the money and literally no one in the company will provide any solutions or reasons why these practices aren't clearly stated. They will however refer you back to where the website says gift cards are non-refundable. If you ask them where it states they will not book services for non-members, they can't really find that on their website.
Chris Webb
Great massages and therapist.
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
They bill by the month. Its $60 per month, but that fee covers a 1 hour massage. Then they offer other pricing benefits and discounts if your a member
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