Greenhaven

Alexis M

No apartment is perfect. You will always have some noise here and there etc. but I love ours over all so much. Low on maintenance workers so does take some time sometimes. I feel bad for our current ones doing everything. We have the two bed it’s huge bedrooms, closets, and bathrooms. It is a garden style apartment complex so you do have walk stairs if on upper floors, but if you don’t care I really would recommend checking out Greenhaven. Club house is GORGEOUS comes with games pool table tvs etc. huge gym. And nice pool. Right by grocery stores and 5 mins from DT Franklin. I wouldn’t chose any other apartment specially for the things you get and the great price point.

Brett Campbell

**Update 5 months later…..still haven’t had my shower resurfaced that was supposed to happen 7 months ago. Pretty much gave up after getting the run around for months. I’ve now been waiting 2 weeks for maintenance to fix plumbing issues in my unit. Also waited over a month to have new air filter. In the meantime a new loud neighbor with dog have moved in above me. No sound proofing whatsoever so I hear pounding foot steps and a dog barking all day and night. Valet trash is hit or miss. Last week my trash sat outside my unit for 5 days until it was picked up. Great area and everyone has been friendly. I chose Greenhaven because of the website and ease of doing everything virtually. So I didn’t have the benefit of seeing everything in person. I wouldn’t exactly call these luxury apartments as stated on the website. The main issues I have are communication with management and basic upkeep of the property and hallways. Apartment pictures are from my move in day. It took 1 month and many calls, office visits, and request’s to get most of my maintenance issues resolved including many things not pictured (kitchen faucet, drawers etc). Over 2 months now and still waiting on the last issue to be resolved. Which I pretty much get the runaround weekly. I would’t mind as much if they just communicated or made it right in some other way. As I’ve offered a few options to remedy the situation. Overall for not being that old of a property it seems to be inadequately maintained. There is constant trash and debris in the hallways that never gets cleaned plus rust everywhere. Some neighbors leave their trash out of the bins and also leave bags of dog feces daily to leak all over the ground. I understand many industries are short staffed and I appreciate the maintenance team and management’s friendliness, but there is much room for improvement.

Miranda White

Great property but wish it was a little more private. The amenities are amazing and it’s not far from downtown Franklin at all.

kyandrea

The move out here was extremely stressful. By far the worst I’ve experienced in apartment living. (there’s another review going into detail about this). Staff is nice and friendly, but these reviews on communicating (and maintenance) are completely true. At times communication can be great, then turn shakey, and then turn to hard to get into contact with. I got bitten financially in the end because of miscommunication. My best advice would be, whatever you do please have a paper trail of communications so that you have proof and/or it doesn’t come back on you.