First Security Bank

Cynthia Hinricher

Teller was nice, but service was slow. I wanted a certain amount back & had written a 4 not a 7. Instead of asking me if that was right, she changes it & gives me less money on the deposit & more money back??!!

K Degele

I have banked with them for 10 plus years, and never had an issue. We have several things that automatically come out of our checking. When a payroll check did not post until 2 days after we were told it would. Silly us thinking that the direct deposit would post on the day it we were told. We were hit with over $200 in overdraft fees. I called to talk with them about it the said they could only refund less than half of the fees that were charged. I find that unrealistic, they should be willing to work with their customers especially in a struggling economy. Shame on you First Security Bank, for making it harder for the working class to survive. Its time to start finding a new bank, one that is there for there customers especially in these hard times.

Mick Earl

I have never seen a more incompetent customer service and fraud detection system. As soon as I get back from vacation, all of my accounts will be closed.

C Sparrow

I pulled up to the drive through and I was the only customer present. I needed a simple transaction completed for a business. Two cars pulled up and left before I was helped. I waited for at least 15 minutes. I would have rather known I might sit there for so long, and have the option to leave rather than completing the transaction requiring 20 minutes for less than $100 in change.