Big Two Toyota of Chandler

Category: Toyota dealer

Address: 1250 S Gilbert Rd, Chandler, AZ 85286, USA

Phone: +14808986000

Opening hours

Sunday: 10AM–6PM

Monday: 7AM–9PM

Tuesday: 7AM–9PM

Wednesday: 7AM–9PM

Thursday: 7AM–9PM

Friday: 7AM–9PM

Saturday: 8AM–9PM

Reviews

Krystal Rainwater

Oct 23, 2022

If I could leave 0 stars I would. Two years ago we took our 4Runner in for an oil change, and they came back with thousands of dollars that could be done in repairs. Everything on the list didn’t make sense for how the car was operating. We just did the oil change and haven’t had any issues since. We just took our Camry in this week and asked for a routine oil change and the same thing happened. The next morning, we noticed it’s leaking out of the front, where there was no leaking before. We also received 3 calls from them the next day to buy our Camry, which we are not interested in selling. Big 2 Toyota repair shop is running a completely unethical business, we will not be doing any more services with them EVER. I recommend if you don’t want to be scammed, you won’t either.

Genae Crump

Oct 22, 2022

Management is unprofessional, salesmen sold 3 of the 4 cars we were looking at in the 117 minute time on site one during deal explanation. Dealer lost the car being traded in. GPS said he took it on a 10 mile ride to a Wendy’s, Salesman didn’t try to adjust the deal or make an effort. All around worst experience ever. End result. They stressed my dad out so much he had a heart attack and he’s in the Emergency Room at Mercy Gilbert now because he lost consciousness in getting into the vehicle while I was picking him up on the car lot; after they found his vehicle. Lawyer says unless they discount a new or used car to 25-30% off it’s very easy to sue the dealership for what is expected to be 30-50k in medical bills.

Md Ishtiaqur Farooqui

Oct 21, 2022

I took my Toyota Corolla 2019 for alignment on 13 October 2022 at 3:30pm. After 2 hours they come back to tell me that they could not do it because the vehicle had prior damage(restored). They said they'll get my car back without alignment adjustment and there was no charge. I agreed. Once I get the car, the PCS, Slip Indicator and Warning signs are on. They never mentioned verbally or in writing that those lights were on when they handed me the car. Also, the wheel is now 30 degrees off. When I went back, the advisor looked very upset and said the reason he did not tell me anything about the warning signs and wheel is because I did not tell about the prior damage. They mentioned that all they did was to put the car on jack, reviewed the damage and returned the car. This does not make sense that it took 2 hours to do that. I requested to talk to the technician, but they declined as he does not get paid to talk the customer and he'll tell the same thing. They say they cannot help me even if the car is at the same condition when they received it. I wish I at least received the vehicle in same the same condition with no warning signs and wheel at normal position. Advisor mentioned that if I am willing to pay for 5 hours of labor then his technician can try to look into it without any guarantee. How is it fair that I now have to pay someone to fix the problems caused by the dealership?

4896

Oct 19, 2022

Thought I had found a dealer that would treat me fair. I was sooo wrong. From the time we ordered the car to when it showed up, less then a month, the “market had changed” and our car was now worth way less. I fell for the BS and found out a few days later when the car went up on their web site that it had now gone WAY UP in value. Fool me once….

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Questions & Answers

Do you have colors walnut pearl. Or shoreline blue. Colors in stock.

George Dubose | Oct 24, 2018
Paolo the Unitoonist | Oct 24, 2018

Call them, this is a question forum for customer to customer questions.

Looking for 2022 c-hr limited. Anybody know of one?

Betty Sells | Feb 25, 2022
Barbara Mascaro | Feb 25, 2022

Betty, what's your email address? I work at Big Two Toyota...Thanks, Barbara! 😊

do you still have shuttle service

Larry Norcott | Oct 23, 2021
Jon Hatt | Oct 23, 2021

No the service advisor work with Lyft to get you a ride to and from within a certain distance, I believe.

What are the Covid safety practices like here?

Anonymous | Oct 23, 2022
JOHN HAEUPTLE | Oct 23, 2021

People all wear masks here and they keep people distanced from one another. They have check out screens and dividers as well for all their counters that take payments.

Can I see your inventory on tacoma double cabines pre own or used juu6 uh

Julio Cruz | Oct 23, 2021
JOHN HAEUPTLE | Oct 23, 2021

Go to this website and you can see what they have: https://www.bigtwotoyota.com/

Can a 2004 Camry be refitted with a GPS system

Mary Aldridge-Rock | Oct 24, 2019
Big Two Toyota of Chandler | Oct 24, 2019

Not from the manufacturer. It can be done through an after market source like a stereo shop, Best Buy or Frys Electronics.

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I have a 2017 Tacoma & the AC quit working. There's a split in the plastic on top of the motor. I looked online & I saw there is a re-call. Just checking to see if there is.

Bill Klein | Oct 24, 2019
Jaymo | Oct 24, 2019

Call Toyota main line. They can go by your VIN to tell you exactly what needs to be replaced if there is a recall.

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Are you an aaa approved facility?

shirley shoemaker | Oct 24, 2019
Mary Lee | Oct 24, 2019

You should probably call the dealership directly.

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U sale engine for 2006 tacoma?

Maxilano lopez floez | Oct 24, 2018
Rafi Pafi | Oct 24, 2018

Anything can be ordered from the parts department

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Is your service department open on Sundays? My 2017 Sienna's battery died tonight.

Dawn Sorrells | Oct 24, 2018
Dawn Sorrells | Oct 24, 2018

Ok. Will they reimburse me for a new battery since I need to use my car and can't wait til monday?

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I own a 2017 Prius 3 and I don't have much ac. Is this a feature of the eco driving, or should I feel really cool air at 74 degrees?

Michelle Tyler | Oct 24, 2018
Gary Trevor | Oct 24, 2018

Take it in and ask for my service writer Joe who is simplybthe best. Gary

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What is your sujustion on putting pupple oil in my 2010 Lexus 450 h does it make the engine last longer.

Sandra Pezold | Oct 24, 2018
Rafi Pafi | Oct 24, 2018

Another good place would be to check some forums where people have same make and model you have for people who may have experience as well as dealer employees or mechanics who can comment with pros and cons

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What is the phone number for a pedicure reservation?

Donna Dietrich | Oct 24, 2018
Les Love | Oct 24, 2018

Call the main line and they will transfer you to that extension.

Do you have a body shop on the premises

William Vaughan | Oct 24, 2018
Andrew Hulgan | Oct 24, 2018

Our body shop is located at main st and alma school in mesa.

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