Pure Comfort Heating & Cooling,LLC

Category: Air conditioning repair service

Address: 1781 Victor Rd NW, Lancaster, OH 43130, USA

Phone: +17407854189

Opening hours

Sunday: Closed

Monday: 7:30AM–5PM

Tuesday: 7:30AM–5PM

Wednesday: 7:30AM–5PM

Thursday: 7:30AM–5PM

Friday: 7:30AM–5PM

Saturday: Closed

Reviews

mike lewellen

Sep 20, 2022

I’ve been using Pure Comfort for a few years and the customer service is so professional. Mike communicates very well and would never take advantage of a possible or existing client.

Pat Persaud

Aug 11, 2022

Great service!

J Willy

Jun 16, 2022

Sent a service request on their website at 8 o’clock at night and had a tentative appointment by 630 the next morning! Checked both systems and did what needed to be done. No attempt to upsell or do any additional unnecessary service. This will be our go to HVAC service company.

Jackie J

Jun 1, 2022

Pure Comfort Heating & Cooling Located in Lancaster, Ohio, is the best HVAC company we have ever hired. Mike came and assessed our system right away. Mike is not only very knowledgeable, but also is caring and honest. This is a very rare combination these days. Mike tried to figure out a way to repair our 27 1/2 year old system, however it would have cost us quite a bit of money because of what was wrong with it. It was time to replace our furnace and air conditioner. We did get 5 quotes from different HVAC companies. Pure Comfort Heating & Cooling came out on top for everything. The install was done on time, quickly, and in a professional manner. Pure Comfort Heating & Cooling will be our HVAC company from now on, and we highly recommend this company and Mike. We completely trust Mike and his crew. Our system is working great. Thank you, Mike!

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Questions & Answers

Hello, What are the benefits of an air filtration system?

Laverne Palencia | Dec 27, 2021
Pure Comfort Heating & Cooling,LLC | Dec 27, 2021

Hello Laverne. Air purifier systems can benefit your home by way of decreasing known allergens and airborne contaminants. These systems work in conjunction with your current filtration systems on your existing HVAC unit and can add an extra layer of protection to the air in your homes.

Hello, Do you offer routine maintenance plans for my HVAC system? Thanks!

Royd Bonita | Oct 23, 2021
Pure Comfort Heating & Cooling,LLC | Oct 23, 2021

Good morning and thank you for contacting us. Yes we do offer maintenance plans ranging from $159 - $479. a year. Thank you

Hello, How do I know when it’s time to replace my old HVAC system? Thanks

KATE OBERIANO | Oct 23, 2021
Pure Comfort Heating & Cooling,LLC | Oct 23, 2021

Hi Kate, The decision to upgrade to a new heating and cooling system isn’t often a cut and dry case. In general, if your system has reached 10+ years of age and the repairs are looking to be more than 30% of the cost of a new system, we recommend considering an upgrade. I hope this answers your question!

Do you have Air duct services?

Shadrach Niko Saquin | Oct 23, 2021
Pure Comfort Heating & Cooling,LLC | Oct 23, 2021

Hello Shadrach, Yes, we do Air duct sealing. In homes with forced-air heating and cooling systems, ducts are used to distribute conditioned air throughout the house. In a typical house, however, about 20 percent of the air that moves through the duct system is lost due to leaks, holes, and poorly connected ducts.

Do you offer emergency services after hours?

Andrew Watts | Oct 23, 2021
Pure Comfort Heating & Cooling,LLC | Oct 23, 2021

Absolutely, Andrew! We understand that heating and cooling issues can often occur after hours, but that shouldn’t mean you need to sit in discomfort while you wait for business to open back up. We offer 24/7 emergency services for all of our clients to keep you in comfort no matter what time of day.

Can I request for a service online?

Miranda Bailey | Jan 26, 2022
Rachel Randall | Jan 26, 2022

Yes, they have a contact us button

How can I lower my energy bills with my HVAC system?

Adriane Saquin | Oct 23, 2021
Pure Comfort Heating & Cooling,LLC | Oct 23, 2021

It’s possible to improve your energy efficiency and lower your utility expenses without upgrading to an all-new system. Some of the easiest ways to reduce your carbon footprint and save on your heating and cooling bills include running your system at night when there is less demand from the outside to keep up with the set temperatures, and keeping your thermostat set at a more moderate temperature. We would be happy to discuss other ways you can improve your home’s energy efficiency – give us a call today.

How do I know what size HVAC unit I need for my home?

Miko Cossid | Oct 23, 2021
Pure Comfort Heating & Cooling,LLC | Oct 23, 2021

In general, your home requires approximately 25 BTUs to control the climate of one square foot in your home. For a very rough estimate, multiply your square footage by 25 to get a general idea of how large a system you will need. It is important to note, however, that there are several factors that figure into determining the right size unit – including ceiling heights, type and quality of insulation, drafts, and ductwork seal quality to name a few. A consult with our trained technicians will give you the most accurate estimate on what you’ll need.

How often should I change the filter on my furnace and AC?

Shadrach Niko Saquin | Oct 23, 2021
Pure Comfort Heating & Cooling,LLC | Oct 23, 2021

While there is no set timeframe for the life of your filters, it is generally recommended you change your filters at least once every three months. This is recommended for the average household but does not account for homes with outside contaminants or other household allergen risks. If, for example, you are a pet owner, we generally suggest changing your filters more frequently on a monthly basis.

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