Pilot Travel Center

Nicole DuBose

I don’t know what happened at this gas station but it’s beyond gross on the womens side. Stopped here on a late night Trip and regretted it. Don’t waste your time if you need a stop with nice bathrooms and staff

Jacque G.

While the store was well stocked & clean, customer service was a disgrace! While inside we waited about 10 minutes for Cinnabon. The lady was apparently outside as we saw her walk back in after walking to our car (husband walked back in and saw her back at the counter). Before leaving we ended up getting drinks. While in line the ladies at the register acknowledged everyone walking in the truck drivers side but no one acknowledged guests in line or walking from the "car" side and allowed a truck driver to step in front of us. Thankfully there was a self checkout as I was so irritated I would have ended up commenting in person about how disgraceful their customer service was. While checking out at self checkout, the ladies at the counter looked over at us and still said nothing...not even a "have a good day" as we were leaving. Also, I have NEVER been in a Pilot at 09:00 and not seen a manager. Not one was in sight the 15-20 minutes we were in the store.

VENNILA DASS

Clean store and restrooms lots of food options in the gas station.

Lynn R

Justin was GREAT. !! Hailey had attitude and probably shouldn't be in customer service unless she can be 100 percent customer friendly By 715 pm all soup tins/ buckets were empty. It is apparent more help is needed for this busy location at least in the evening. The next morning 3 employees stood over by cash registers talking about a new LOVES ❤ truck stop being built up the road while a single blonde girl was left to serve and ring up a whole line of people in the hot food area....I felt very sorry for her. Good shower and laundry facilities, as well as parking. Meatloaf dinner...way too expensive for what you get and not even a roll with butter....will not purchase that ever again.