DHL Express ServicePoint

Category: Shipping and mailing service in New York

Address: 230-19 Rockaway Blvd, Queens, NY 11413, USA

Phone: +18002255345

Opening hours

Sunday: Closed

Monday: 9:30AM–7PM

Tuesday: 9:30AM–7PM

Wednesday: 9:30AM–7PM

Thursday: 9:30AM–7PM

Friday: 9:30AM–7PM

Saturday: Closed

Reviews

florence amoussou

Oct 11, 2022

I love it Bryan was very helpful and patient with me. I would definitely be coming back for more service. Thanks DHL.

Peter Bilenko

Oct 11, 2022

Very fast and professional. Brian even came out from around the counter! Helped me make the label on the station machine and answered all of my questions. Greatest service I ever had.

****

Sep 7, 2022

Terrible customer service and delivery. The driver asked me to walk a block away because his truck was double parked. DHL can't be serious, I know the package is heavy and it's pouring rain. Called customer service and was told I would still receive my package tonight. Called 10 minutes later and was told I would receive my package tomorrow 👎🏽. I only left a star because it's required to leave the review. You spend so much money on these packages only to have experiences like this when they are supposed to be delivered. Please do better DHL because your service is seriously lacking in all areas. This is the second time a driver does this by the way. Oh, I also got an email right after the driver called me with his bogus request and excuse saying that my package could not be delivered because they had the wrong address when it's clearly the right address which was confirmed by customer service when I called. The driver was aware of my address as well he just thought it was ok to ask me to walk a block away. 👎🏽👎🏽👎🏽

Samantha Waters

Sep 6, 2022

I'm very happy with this location. They were very good and helpful.

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Questions & Answers

Can I pickup my document today I need today that's my document if possible

Birendra Thapa | Oct 24, 2017
RAJU SAH | Jul 25, 2022

DHL 𝐇𝐞𝐥𝐩𝐥𝐢𝐧𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 📞(𝟗𝟕𝟒𝟗)-𝐎𝟏𝟓-𝟕𝟓𝟕 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 24*7

I have document from my home country and my delivery date Tuesday End of the day can I pick up 5 o’clock from Dhl facility woodside New York..

Ruhama Faiha | Oct 24, 2018
Frank LiBretto | Oct 24, 2018

You should call DHL. They will tell you which facility you can pick it up from and they will put a hold on it.

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can i go pick up my package at the office if i missed delivery?

FMM DOE | Oct 24, 2017
Dmitry Cheryasov | Oct 24, 2017

Yes, but call DHL by their 800 number first, and find out exactly in which DHL office or warehouse your package is, and its work hours. This can be different from what your delivery slip states.

Package said delivered and signed by Michelle in Springfield Gardens, NY. According to tracking site. I live in Maine. Where's my package?

Susan Ryerson | Jul 25, 2022
manuel Verano Castro | Aug 24, 2022

Congratulations dhl the best

Can I pick up my package at the facility?

Nessa Barriffe | Oct 23, 2020
Chris Lall | Oct 23, 2020

Yes

CAN I PICK MY PACKAGE TODAY?

Christian Reese | Oct 23, 2020
ivan cano | Oct 23, 2020

If its say awaiting pick up sure you can just make sure it ain't out for delivery

How late do they deliver (what is end of day time???)

Barbara Dalora | Oct 24, 2019
Bryan Belnap | Oct 24, 2019

Your delivery notice should say. Generally it's 8pm, though it may be later depending on volume.

Can I puck up my packages from this location?

Tiera Mayrant | Oct 24, 2018
Frank LiBretto | Oct 24, 2018

You have to call them to schedule picking them up there.

Are you open on 4th of July?

Eyana Walker | Oct 24, 2018
Bryan Belnap | Oct 24, 2018

This is Google Maps page for DHL. DHL wont respond here, but other community members will. I do not believe they're open, but you can call and ask.

Can I get my package from there because I need that emergency today

yomamo2 | Oct 24, 2018
Frank LiBretto | Oct 24, 2018

You have to call them to schedule it to be held there.

Hello I have a docoment package from NY to kabul afghanistan as a soon as a posible is there any way to send my docoment fast ? Please let me know and how much it cost shoul be thanks .

hasina shirzad | Oct 24, 2018
Frank LiBretto | Oct 24, 2018

These questions go to other Google users and not necessarily the business. You are better off contacting them directly by phone.

Is DHL open on Saturday?

Aly Bourdeau | Oct 24, 2017
Keith | Oct 24, 2017

No

I have sent courier from nepal to usa but it is not deliver yet

Nirmala Shrestha | Oct 24, 2017
Dmitry Cheryasov | Oct 24, 2017

Call their phone support. They have toll free numbers.

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