Union Cycle Center

Jay on Yt

horrible customer service they try scamming me

Dr. Stephen Becker

Can’t speak highly enough about this shop and the owner George. The shop has an amazing selection and George goes above and beyond to help his customers. Highly recommend !!

K O

In my 20 years of bike riding, Union Cycle Center gave me the best bike shop experience to date. Not only are they professional, skilled, and kind, but they are also accommodating beyond belief. Yesterday i called them at around 5:30 to see what time they would close and if they could fix my flat tire. The gentleman named George who runs the shop told me he was very busy but he could try to fit me in before they close at 7. I called back at 6:30 to confirm and he agreed. We had to put my bike in the truck and fasten it with rope since it didn't fit in order to get it to George so he could fix it. We caught every single red light possible, to my dismay, and made it to the bike shop 10 minutes after close. At this point i thought maybe my efforts were futile and i would be going home with a flat tire still....i was very wrong George and Helen went out of their way to stay much later than they intended in order to accommodate me. They close at 7 normally, and because of taking care of me they didn't get out until after 7:30. If that is not true customer service and concern for your customers...then i do not know what is Thank you again, George and Helen as i am truly grateful for your service and kindness! A++++, 100/10, 6/5 stars. ⭐️⭐️⭐️⭐️⭐️⭐️

Leonardo Valdes

My go to place whenever my bmx bike is having problems, the owner is super down to earth and as real as he gets! Highly recommend this shop!