Pet Station Gardnerville

Deborah McGary

Very helpful and nice.

Teri Felkel

We live about an hour out of town I chose to try this per station in gardenerville as it was closer than the pet station i was using in Tahoe. The ordering process did not go well. When i first called i was talking to a lady named Sarah who was not very helpful and not very friendly to deal with i was not at all confident that my order would show up or be correct after talking to her. She clearly did not wnat to be talking to me or taking my order or answering my questions. She would not offer any information on her own.. you have to pry it out of her and ahe made you feel like it eas very inconvenient for her to do this. Thankfully I was able to talk to pricislla a couple days later about my order. I ordered 8 bags of scratch n peck 16% chicken layer feed, 2 cases of scratch n peck grubs , each case should have 3 2lb bags of dried grubs and 2 25 lb bags of organic shelled sunflower seeds. I described these in great detail when I made the order and pricislla told me that she was able to get the scratch n peck by Wednesday and may be able to get the sunflower seeds by friday, she did warn me that the sunflower seeds may be hard to get.. which i total understand as ive had issues getting them in the past. I was told i would be called on Friday when the order was all in. I did not receive a phone call. I called them on Saturday when they opened, sarah answered right away and told me to hold before i even said anything, i waited on hold for 20 minutes no one came back on so i called back and a lady answered right away she qas very nice and friendly i asked about my order and she told me that my order of pellets was in... I told her i did not order pellets i ordered feed and a couple other things. She went to check, after a while another lady picks up the phone and just says hi, i told her that i was already being helped and someone was checking on my order, she said that i was speaking to her associate before and that my order was in. I asked her to please make sure that it was the feed and not pellets and that I got 2 cases of grubs and sunflower seeds. She said your whole order is here except the sunflowers seeds, they didnt show up. I could tell by her voice and unhelful ways that this was sarah i was talking too. I told her i would be in before they closed to pick it up. When we went to pick up my husband said as soon as he said chciken feed one of the employees quickly ledt for lunch (sarah) they brought out 8 bags of pellets and tried to give me some grubs out of the refrigerator in small styrofoam packages id never seen.... But at least they had the 2 bags of sunflower seeds I ordered. We left with our seeds and will never be back. I realize that the products i was ordering were not the norm for this crew but I gave very detailed explanations of what I needed and nothing they told me ended up being true. Probably ok for normal pet stuff.... I wouldn't reccomend any special orders though. I will happily go back to the tahoe pet stations where they are friendly, very communicative and always do what they say they are going to do... Even if i have to drive farther.

Michelle Mello

My dog loves the treats

Wendy Bello

Went here to get me a pet rat. They were very helpful getting everything my rat needed. They were also very friendly Fun to go and just look at the animals they have