Scott M. Jensen, DMD, PA

Crystal Pointe

HORRIBLE EXPERIENCE as a new patient. IF I could rate a zero I would. My daughter had appointment scheduled with Dr. Jensens office for over a month. When we arrived was told they didn't have a referral for her. I was really confused bc why would the office call me to schedule, give me a confirmation call the day before just to show up and not have a referral. When I started to question this a front desk "secretary" Tonya began raising her voice and said it was the patient's responsibility to bring in the referral. Like its almost 2023 who brings in paper referrals. After sitting there over a hour was finally called back. Clinical staff was nice but once I was about to leave TONYA the "secretary" called me to the counter to continue to talk about the referral still raising her voice. The office mgr was there at the point and heard the way Tonya was speaking to me..you think she took the time to get her unprofessional employee under control NOPE! She stood there like a spectator and did nothing. I was asked to wait in the car..REALLY?!?! I have NEVER experienced anything in my life like this at a Dr office. The lack of professionalism at the front desk leaves a complete dis-taste for the entire practice. UNTIL TONYA is out the door and they have better quality front desk staff I will continue to express what happened to me. I've already contacted the regional manager from the office that referred me. They will no longer be referring any patients to Dr Jensen! Please do NOT waste your time and money. No one deserves to be treated in such disrespect and be expected to pay.

Lynn Reeder

Dr Jensen and his staff are very kind and caring I had to have all my teeth removed and very scared they were there and listened to my concerns. I have a small mouth and I am bruised all over my face I'm still in alot of pain but I would definitely recommend Dr Jensen and his staff very very understanding Thank you so much Dr Jensen and your staff God Bless y'all

Awel B.

Dr. Jensen was very rude and careless. I suggest going elsewhere.

ET ET

Came for a consultation. 3 weeks later for my appointment sat for a half hour to be told they didn’t have my appointment scheduled for the day I was given with a business card for my appointment. Left light headed and feeling sick because I was told not to eat or drink anything the night before… just to be told to come back in 2 weeks for my appointment. Bad communication and can not keep up with there own appointments they set for their costumes….. let’s hope they get it right this go around.