USPS

Thomas Spring

Not helpful.

sabri Silva

To me it is crazy that in 2022 there can still be people who are discriminating and discriminated. That being said this morning a family member of mine had went into the post office at 10:58 am. the poc working the front desk told him to go away because she wasn’t having it today and she only starts at 11 am. So as he was waiting in line he witnessed and over heard a Hispanic family talking amongst themselves in what seemed to be Spanish. the same post office attendant then proceeded to tell the family they needed to speak English and to be in the post office they have to speak English because she cannot understand their language and to that my cousin told her if she could please be a little more mindful and respectful to other that only infuriated her more. once it was his turn in line the woman continued with her attitude and rude behavior, so, again my cousin tells her “hey can you please watch your tone and talk to me in a calm manner?” she then grabbed his personal papers with personal information and rips them right In His face. It’s sad that a person who works for the government not only is disrespectful but the fact that she is in position to help others and be of guidance but she’s only there with a nasty attitude blaming the world for problems we have nothing to with. Belleville postal office do better if you are looking for inclusivity then also make sure you are catering to your Hispanic community that also very much uses the post office ! Sincerely another POC wanting justice .

ianyanks23

Words can't describe properly how poor my experience here was today, but I shall try. So I'm about to leave for vacation, so I put in to hold my mail at the post office. My mail is still arriving, so I went to my local post office to discuss this, and they told me to discuss this with this mail carrier. I called four times, and nobody picked up, so I drove over to this facility and to the customer service window. I ring the bell multiple times over a nearly 20 minute span, and nobody arrives. I walk around and am told to speak to a man who appears to be a supervisor. It turns out he is an auditor, who offers to help me find management. Three or four people offer to help me find who should be working this window as well. They all seemed nice enough, but this process was already too convoluted and complicated. Finally, the man working the window appears, and he was dripping with attitude because I rang the buzzer. The horror of being expected to do your job. I get a new hold mail form (the second of these I am filling out) and he disappears. One of the people I spoke to previously (I don't know her name but she is a heavyset woman with tattoos on her arm) came back to check in on if I ever received help, took the form herself and assured that she will see that it is taken care of. While I cannot for the life of me remember your name, thank you....whoever you are! You were the only one I found truly helpful. From being there a solid half hour when I didn't need to be, to needing multiple people to find one solitary person who had attitude when he did appear, and everything in between, this is a 1 star for me. And that one star is meant to be for the one woman who actually was helpful.

Michael

I'm dropping another 1 star review, they are absolutely trash. How does it say confirmed left at mailbox and there's nothing in the mailbox