El Pollo Loco

Joe Parra

I would give it a 0 star can't order from inside they closed the dining area have go through drive wait in line with 20 other cars and its not moving iam stuck

Andrea A

Was waiting In line for almost an hour just to tell us that their system went down and they didn’t wanna sell us the food because we didn’t have cash. Why not let us know ahead of time that their system doesn’t work? I waited a whole 45 minutes for our food and they didn’t even give us anything.

Edward Pascual

I just pulled up and they’re closed (indoor and drive thru). It is now 8:22. They have a sign on the door that says they close at 10pm, and google also shows that this location closes at 10pm. This the second time I come to this location and they are closed earlier than what their posted hours say. I feel like this location needs to work on their messaging of the hours. I understand if updating your hours online may take a few days to update, but don’t have a sign on your door that completely contradicts with your “hours”. My rating only pertains to this negative experience that I have now experienced twice, only at this location. I should also mention that as I’m sitting in the parking lot, writing this, others have pulled up thinking this place is still open. Please stop closing earlier than what your posted hours say.

Jhon Gonzalez

Finally a day I go to Pollo Loco that my order was not made incorrectly. Only because my wife loves this place regardless of the errors. Food is always delicious.