Budget Car Rental

P willy

Didn't have a car available when I arrived. Lady working at counter was rude.

Edward Raynor

Worst. Made reservations month ago and they have no car when we go to pick up. Put on a wait list. 2nd time with this place. Never ever again. Lucky I couldn't give no stars

Heather Farmer

My reservation was at 9 am and they open at 8am. Showed up and there was no employees there to check people in. Called customer service to see about changing my location to the other one to get a vehicle and was able to do so. Just to show up and they have no cars. Now i'm having to drive all the way back to the airport to wait around for an employee to show up ( that might not) to get a rental to drive to Atlanta. Another customer stated that employees show up late all the time. Inconvenience to the person helping me and causing my baby to become super frustrated. I will not ever use Budget or Avis again.

Momma Bear

We booked a 15 passenger van almost a month in advance for a trip to Disney. They called us an hour and a half the day of our trip to tell us they didn’t have a van available. Selwin was rude and antagonized us when we questioned him. He refused to give me his title or any additional information. He offered no solutions at all and refused to send us a cancellation email/receipt. We will be filing a few other formal complaints as well. Save yourself the trouble from this location with horrible customer service! We will never use Budget again!