Address: 403 US-30 Business, Toledo, IA 52342, USA
Phone: +16414845678
Cynthia Carlsen
My husband and I stayed in the cave room in May 2021. The room was beautiful, felt like we were really in a cave! Loved the hot tub and the sauna. The shower was amazing with many different showerheads you can use at once, including a waterfall. Loved the starry sky above the round bed and the fireplace. We had a wonderful stay. The room was clean and the staff were very friendly. We've been wanting to go back and stay in a different suite but the price is way more than last year. It went up from $160 to $260!!! That's a little too much, I think.
Elizabeth
My daughter was charged a fee for $100 for damages that could not be verified, not given a receipt for fee, amount of said fee was likely pulled out of thin air and not based on actual prices. I emailed the business and got no reply so I called to discuss my issue and the clerk hung up on me. Very unprofessional.
Chelsea Brocka
Honestly was very very disappointed in my stay. We definitely didn't check in until almost midnight.. asked for a later check out while checking in and was told we could have one.. then are woken up to someone telling us we had 15 mins to get out. The room was not very clean whatsoever. There was part of a fake eye lash in our jacuzzi.. so I had to scrub it clean prior to using.. there was streaks of I don't know what, a sticky almost oily substance, (at first I thought it was just the cleaner they were using) however I tried to scrub it off and it definitely was not the cleaner. The fountain near the jacuzzi didn't work and was grimey looking. Only three of the tiki lights near the bed worked.. When I opened the hotel guide in the room.. right there on the first page was a long piece of dark colored hair.. eww! The room has so much potential to be absolutely beautiful and I definitely love the idea of having the experience to stay in a themed style room. However coming from someone who has worked in hotels all her life.. I would not recommend this hotel. The idea is great but I just paid $291 to sleep in other peoples germs and filth. I had such high expectations and I walked away with a huge disappointment of a memory. Do yourself a favor and keep your $300 and stay home!!!
Tshanta Spencer
Didn't stay in one of the suites as we have dogs and prefer smoking anyway, but the price was right for what we needed and the pet fee was beyond reasonable. We are very satisfied with our stay. Water temp and pressure were better than one would expect and the room was clean, pest-free, and welcoming. They even had breakfast! There's some remodeling going on but we weren't inconvenienced by it at all.
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Don't know my son took me and his mom sorry
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