Woody's Fireplace, Inc.

Brenda Navin

The absolute opposite of my experience with another local fireplace store. They are knowledgeable, friendly and so helpful. When I had to pick up parts for an install, they had everything in stock. Even though I had never done business with them before, they applied a courtesy discount. Something they honored a second time when I picked up another item. A family owned business that deserves your support.

Bridget Stone

I just finished reading all of the one star reviews on this page and I can't imagine how people can have such a different experience than I did. We decided to do an addition early in January this year and when looking into heating the room, we decided we wanted to see if we could afford to put in a gas fireplace. After going to three different fireplace stores, we chose Woody's based on their professionalism, patience with us, as we had many questions, and working within our budget. We did not find that they were any more expensive than the other two stores we had visited. So right from the beginning I was very impressed with everything that they did and the way they treated us. In addition, because of several delays with our contractor, we had to reschedule our fireplace installation twice and I never felt like Woody's was annoyed with our changing the dates. They always accommodated our construction schedule. I waited to do this review until the install happened and we were finally done with the project. So today we finally finished because Mike the owner had to come out to adjust something on our fireplace. Through the past several months I have spoken with Lisa on the phone and Mike himself and every single time they have gotten back to me either via email or with a phone call and we're extremely professional and kind. I told Mike today how impressed I was with this part of our project. Truthfully it was the only thing that went smoothly. I would highly recommend Woody's fireplace for anyone looking for a gas fireplace or other type of stove. There really wasn't even one aspect of the job that I could complain about. All was done with excellence and we are very satisfied customers!

Justine Yencha

Installed two gas fireplaces about 6 mo ago which went really well. (No giant mess like I was expecting.) Installers were friendly, knowledgeable, tidy, & explained everything before leaving, with a don’t hesitate to call with questions. Keith was back yesterday with Tyler for a minor issue with one fireplace. Nice guys & same as before, excellent service, checked, adjusted, & cleaned “both” fireplaces. I would definitely recommend Woody’s!

Benjamin Jones

Wow! Possibly the rudest owner of a business I have ever spoken to. He managed to be threatening and condescending at the same time. All I can say is buyer beware. I’d take a hard look at the five star reviews for being phony as all the one star reviews touch on the same subject. Incredibly rude customer service and horrible, expensive and non existent product support.