Build-A-Bear Workshop

katie hedges

Staff was very nice and helpful they are greeted use when we first came up to the stand they even stoped what they where doing to help my kid with her bear and made my daughter had a fun time

Leah Vargas

I went a few months ago with a couple of friends. The worker that stuffed our bears was a bit shy but friendly and nice. When it came to checking out though, the other workers didn't seem as friendly as if they didn't want to be there. When asking what we wanted to take the bear home with, I told them a box. They placed two boxes on the counter and didn't bother to help us put our bears in, just expecting us to do it ourselves. I didn't mind doing it myself but helping the customer is part of their job. They just seemed like we were bothering them and seemed like they wanted us to leave. This is Build-A-Bear, not a funeral: Have some energy and spirit when working with customers. Be friendly and nice to your customers.

William Hampton

Taylor was incredible 10/10 would buy from her again

Kaiya walker

Went for a Month straight and even called and they were always "sold out" of the birthday bear.....always rude about it. never got to give my kiddo one was really looking forward to it ... never going again....wish I could give them a -1 (except for the first lady I asked she was really nice) you guys are a freaking kids store and you wanna be rude to potentially life long customers. Genius.