I had a complicated transaction issue leading to having to return to the store the next day. Upon return, my phone had accidentally been sold. After discussing this issue with the manager, he explored multiple creative solutions for me to leave the store satisfied and no longer concerned about the disappointment of my 1st choice phone having been sold. Turned a frustrating scenario into a customer service win.
Layla Morris
Oct 9, 2022
I haven't been at Apple Augusta before.
Kenia Herrera
Oct 8, 2022
Terrible costumer service.
Joseph Godowns
Oct 2, 2022
Straight trash. Was told to go home to update phone. Going through an update on new phone which would or normally should be done in store. Then after paying over 900 dollars for a new phone they say they can’t transfer the data in store and I have to transfer data after I update phone. Guess that’s what apple employees get paid for. Great job guys!!
It opens at 11. If you are needing repairs you will need to get an appointment first. If you are shopping you wont be able to as they are not allowing in store purchases at this time. You can however, shop online and pick it up at the store.
Older iPhones are inferior to newer phones .The amount of space the program takes up is a lot more than what it used to be so that requires you to have a lot more memory in the hard drive .
I brought my macbook air in two weeks ago but didnt have the funds to get it repaired. I have the money now. Do I need another appointment or can I just bring it in (the guy said all the info and paperwork will be saved)
Libbi Sheridan | Oct 23, 2019
Francis M | Oct 23, 2019
You will probably need to set up an appointment but the should have the paperwork on your device and what's wrong with it. Let them know that you brought it in before.
Can the Augusta Apple store replace the screen on an iPhone 8+?
No, you have to go through the login page and enter as much info as you can when you click on forget password. I know this because my father was having the same issue and his account is now on recovery page.
If I buy an iPhone can everything be transferred from my Galaxy S3?
D Shuler | Oct 23, 2019
Gilberto Rivera | Oct 23, 2019
Probably but not sure you'll need to contact Apple tech support
Does the latest phones come with airpods and how much are they?
I am lee J. | Oct 23, 2019
Clara Edmond | Oct 23, 2019
The ten doesn't come with airpods unfortunately. They are $150
Does apple replace broken earbuds??
!!!! | Oct 23, 2019
Michael Newell | Oct 23, 2019
Not sure but if you have receipt hopefully they will,best of luck with that one
Okay, so I have 3 questions. 1) how much do air pods cost at your fine establishment 2) do you do military discounts and 3) May you please give me a rough estimate of a phone case for an IPhone XS?
Saundra Boykin | Oct 23, 2019
Michael Newell | Oct 23, 2019
Those answers I don't have but if you pull them up n get the phone number I'm sure they'll more then be willing to accommodate all your needs
How to stop what appears to be a cursor loop—multi color circling ball where arrow cursor should be?
Michael McLean | Oct 23, 2019
Gilberto Rivera | Oct 23, 2019
Contact tech support
Can Apple unlock my Apple ID forgot passwords
Gerald A. Davis | Oct 23, 2019
Cannon Taylor | Oct 23, 2019
Nope. Either remember your ID & PW or you'll have to blow is away and reset it to factory.
Can you replace a broken face on an apple 3 watch and what is the cost
Robert Duncan | Oct 23, 2019
Audra Hobbs | Oct 23, 2019
Yes they can be replaced, not sure of the cost. Will need to call the Apple Store
How much it cost to fix a iPhone 6s screen
Savage gang tv | Oct 23, 2019
Gilberto Rivera | Oct 23, 2019
Haven't a clue
I have a iPad mini that may have a piece of the charging tip in it. I’m from out of town and need to know if it can be looked at tomorrow?
Gunny USMC | Oct 23, 2019
Randale Pete | Oct 23, 2019
You could scedual an appointment with an apple specialist or go to the store and wait until you can be seen but it may take a while.
How much will it cost to replace the screen on a 6S
Shawnette Cash | Oct 23, 2019
Robert Voegtlen | Oct 23, 2019
129 plus tax
I have a problem with my iPhone 6 it is just searching and goes to no service can you fix it
David Altman | Oct 23, 2019
Michael Newell | Oct 23, 2019
No I'm not a Tec however if you shut it off n take out battery for a few n put it back in n start it back up your problem might be solved,or go to Apple at Augusta mall
It will be very difficult to suggest an estimate. It would be better to either visit, or contact Apple Augusta directly, to get an accurate estimate and make arrangements to have the repairs done correctly. Call them.
1. You need plenty of time
They are always very busy.
2. You could call the store but they may not be able to answer because they are alwasy very busy.
3. You could just go to the store without an appointment abd just wait because they are very busy.
4. Search the web for an answer to your question. And ONLY if you don't find an answer that you can apply yourself. If not choose 1,2, or 3.
The bottom part of my iPhone 6 is broken off including the home button and you can see the inside, can it be fixed?
Azucena Disciplina | Oct 23, 2018
Ronald DeSalles | Oct 23, 2018
Fixed? No.
Replaced? Yes.
Will Apple replace my iPhone 6s that was bought at Verizon 4months ago? Last night suddenly no one can hear me on calls unless on speaker. Took it to day to the Aiken Verizon store and they couldn’t fix it.
Kim Drake | Oct 23, 2018
Elliot Huffman | Oct 23, 2018
They should, by law manufacturers are required to support their own devices for a minimum of one year. Make sure you bring your proof of purchase when you drop by.
If the phone is saying disables, lo into iTunes, well apple store be able to help with getting unlocked?
Tavitha Stevenson | Oct 23, 2018
Anthony Perry | Oct 23, 2018
They should be able to.
Can I bring my dog in the store?
Chris Stier | Oct 23, 2018
Anthony Perry | Oct 23, 2018
I don't remember seeing a sign about it but I would imagine that they do not allow pets in the store.
My MacBook is running slow could they check for a “possible virus”?
Coriea Washington | Oct 23, 2018
Anthony Perry | Oct 23, 2018
Yes
Why do they not answer phone calls?
Hollie Etheridge | Oct 23, 2018
Russell Harris | Oct 23, 2018
That particular store is always very, very busy. You would be better off going there in person.
How to make an appointment with the apple store in August ga
The time depends on the severity of damage. I didn't know screens could be replaced here. We've always had to send ours off for replacement. You can make an appointment but it'll still take a while.