Novant Health-GoHealth Urgent Care

Category: Urgent care center in Charlotte, North Carolina

Address: 4815 Berewick Town Center Dr Ste C, Charlotte, NC 28278, USA

Phone: +19803374652

Opening hours

Sunday: 9AM–5PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 9AM–5PM

Reviews

Adam Abegaz

Oct 22, 2022

My daughter was refused to be seen her injury unless she gave her SS # awaited for over an hour the clinic staff are unprofessionals.

Jessica Owens

Sep 16, 2022

Roslyn at the front desk was absolutely amazing-which is the only reason I’m giving this review any stars. She was thoughtful, responding the quickest she could and had to deal with multiple people coming in and her being the only one at the front desk to check people in, run tests, and get us seated to a room. There’s also only 1 provider, she was kind and easy to work with, but these were the only 2 employees we seen the entire time. While I realize these ladies were absolutely awesome at what they do, the overall teammate experience is visibly horrible! It’s only two of them and they’re forced to deal with angry patients because of the wait. Not the best reflection of the overall brand “GoHealth” or Novant. I do appreciate Roslyn tremendously

Nicole Gerardi

Aug 26, 2022

Please do not bother going to this place!! Poor bedside manner from the front desk help. Very very very rude. If you want to be treated like a human don’t wast your time because the office staff will make it clear with their tone and body language that they are not willing to help, or try to go the extra mile to help patients. It shows that the office staff just care about the paycheck and not the integrity for the for their job. My insurance card is Cross Blue Shield which is active. When trying register to be seen, the office staff had trouble logging in my information. The office staff said they do not except my insurance. I told the lady at the front desk that I went to the GO Health on South Tryon and they had no problem. I called my insurance company while at the Berwick location and my insurance company said that GO health is in our network. I walked in at 6:30pm and at 7:15pm the front desk said we just have to deal with this tomorrow, we can treat you tomorrow, and we close and go home at 8pm. I wasted 45 minutes of my time while I was in pain. Note to your location, work on customer service and show some empathy it will go a long way.

iliana salazar

Aug 10, 2022

I came in the evening the lady says couldn’t attend me cause i have a new york insurance. When my insurance covers me from another state in emergency terrible because i am Spanish she try to attend someone else before me i looked her that i am waiting.

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Questions & Answers

How long will it take to get the results from a Covid 19 pcr test?

Judy Oconnell | Oct 22, 2021
Novant Health-GoHealth Urgent Care | Oct 22, 2021

COVID-19 PCR test results are available in approximately 12 hours. We also have Rapid COVID-19 testing, with results available in approximately 15 minutes.

Do you offer COVID-19 testing?

Novant Health-GoHealth Urgent Care | Oct 22, 2021
Novant Health-GoHealth Urgent Care | Oct 22, 2021

Yes, PCR and Rapid COVID-19 testing is available at all centers

Do you offer the COVID-19 Vaccine?

Novant Health-GoHealth Urgent Care | Oct 22, 2021
Novant Health-GoHealth Urgent Care | Oct 22, 2021

No, we do not offer the COVID-19 vaccine at any of our urgent care centers.

Do you administer pregnancy tests?

Novant Health-GoHealth Urgent Care | Oct 22, 2020
Novant Health-GoHealth Urgent Care | Oct 22, 2020

Yes, we do offer pregnancy testing at each of our locations.

Does Novant Health-GoHealth Urgent Care have Ultrasound or Sonogram capabilities?

Novant Health-GoHealth Urgent Care | Oct 22, 2020
Novant Health-GoHealth Urgent Care | Oct 22, 2020

No, we do not provide Ultrasounds or Sonograms at any of our Urgent Care locations. Please reach out to our partners at Novant Health.

Does Novant Health-GoHealth Urgent Care perform CAT Scans?

Novant Health-GoHealth Urgent Care | Oct 22, 2020
Novant Health-GoHealth Urgent Care | Oct 22, 2020

No, we do not provide CAT Scans at any of our Urgent Care locations. Please reach out to our partners at Novant Health.

Does Novant Health-GoHealth Urgent Care perform MRIs?

Novant Health-GoHealth Urgent Care | Oct 22, 2020
Novant Health-GoHealth Urgent Care | Oct 22, 2020

No, we do not provide MRIs at any of our Urgent Care locations. Please reach out to our partners at Novant Health.

What services does Novant Health-GoHealth Urgent Care offer?

Novant Health-GoHealth Urgent Care | Oct 22, 2020
Novant Health-GoHealth Urgent Care | Oct 22, 2020

Northwell Health-GoHealth Urgent Care treats non-life threating injuries and illnesses. This includes, but is not limited to illnesses such as: allergies & asthma, flu & colds, pink eye, sore throats & strep, ear infections and more. We also provide injury related services including but not limited to: X-rays, Fractures, sprains & strains, minor burns, cuts & scrapes, foreign object removal and more. If you have a life-threatening condition, call 911 or visit the Emergency Room.

Do you offer vaccines needed for school?

Novant Health-GoHealth Urgent Care | Oct 22, 2020
Novant Health-GoHealth Urgent Care | Oct 22, 2020

We provide the following Vaccination for children and adults; Tdap and Pneumococcal, and Flu Shots. We also offer the PPD test for Tuberculosis.

Can I get a prescription for medication here?

Novant Health-GoHealth Urgent Care | Oct 22, 2020
Novant Health-GoHealth Urgent Care | Oct 22, 2020

Yes, If deemed necessary by your medical provider, prescriptions can be obtained for a variety of conditions. Prescriptions can be sent to the pharmacy of your choice.

Can Novant Health-GoHealth Urgent Care do blood work?

Novant Health-GoHealth Urgent Care | Oct 22, 2020
Novant Health-GoHealth Urgent Care | Oct 22, 2020

Yes, minor blood tests can be done at Novant Health-GoHealth Urgent Care if deemed necessary by your provider. Results for some disease tests, such as our state-of-the-art molecular flu and strep throat tests, and STDs, are returned within 24 hours.

Do you take children at this Urgent Care?

Novant Health-GoHealth Urgent Care | Oct 22, 2020
Novant Health-GoHealth Urgent Care | Oct 22, 2020

Services are available to adults and children 6 months and older.

Is there a Doctor available at this Urgent Care?

Novant Health-GoHealth Urgent Care | Oct 22, 2020
Novant Health-GoHealth Urgent Care | Oct 22, 2020

Yes, the Novant Health-GoHealth Urgent Care staff includes a range of medical professionals Including Physicians, Physician Assistants and Nurse Practitioners who are available to treat patients over the age of 6 months old. We also make it easy for you to see a medical provider with the ability to hold your spot in line on our website.

Can Novant Health-GoHealth Urgent Care take X-Rays?

Novant Health-GoHealth Urgent Care | Oct 22, 2020
Novant Health-GoHealth Urgent Care | Oct 22, 2020

Yes, Novant Health-GoHealth Urgent Care can take X-rays onsite for most body parts including hands, arms, shoulders, legs, ankles, feet and more. Providers receive preliminary X-ray reports immediately and full reports within 48 hours.

What will my Co-pay be?

Novant Health-GoHealth Urgent Care | Oct 22, 2020
Novant Health-GoHealth Urgent Care | Oct 22, 2020

Most major insurance companies' urgent care co-pays range between $20 - $100 for a variety of services. This is an estimate only. Please contact your health plan to determine the actual amount of your co-pay based on your policy coverage.

What is the visit cost for patients with no health insurance?

Novant Health-GoHealth Urgent Care | Oct 22, 2020
Novant Health-GoHealth Urgent Care | Oct 22, 2020

Costs will vary based on your specific needs. Basic visits with an instant lab test range between $125 and $265. To receive actual pricing on your care needs, please call Novant Health-GoHealth Urgent Care directly. We also will provide pricing before providing any non-emergency care if requested. Please note, the cost could increase if there are medical complications.

What Health Insurance plans does Novant Health-GoHealth Urgent Care accept in North Carolina?

Novant Health-GoHealth Urgent Care | Oct 22, 2020
Novant Health-GoHealth Urgent Care | Oct 22, 2020

Novant Health-GoHealth Urgent Care and all of its physicians, physician assistants and nurse practitioners are in-network with the following health plans:Aetna, Alliance, BlueCross and BlueShield of NC, CIGNA Healthcare of NC, Coventry, First Health, Healthnet (Tricare Prime & Extra), Humana (ChoiceCare) Network, MedCost, Medicaid, Medicare, Multiplan, Primary Physician Care, Private Healthcare System, Inc. (PHCS), Provider Select, Three Rivers Provider Network, Tricare, UnitedHealthcare, Veteran's Choice

Do I need an appointment or can I just walk in?

Novant Health-GoHealth Urgent Care | Oct 22, 2020
Novant Health-GoHealth Urgent Care | Oct 22, 2020

While we do not make appointments, we do have the option of saving your spot online at a time that works best for you and completing your registration before you arrive at the center. But, walk-ins are always welcome during our normal business hours of 8am-8pm on weekdays and 9am-5pm on weekends.

When are you open?

Novant Health-GoHealth Urgent Care | Oct 22, 2020
Novant Health-GoHealth Urgent Care | Oct 22, 2020

We are open 365 days a year Monday through Friday from 8am-8pm and Weekends from 9am-5pm. Please note that holiday hours may differ, please check our website or give us a call on major holidays to confirm hours.

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