Carter Bank & Trust

Jackie Dollyhite

Thinking twice. They were waiting on me at the drive thru, of course I waited my turn. They acted as they didn’t want to answer a simple question, because I would have took up too much time in the drive thru. It was my turn! I’ve waited long minutes many times to get to your window. This bank was very professional and employees were very nice until a year ago. There has been times other than today that I’ve had issues and let it go. Today I voice my own opinion and I’m not happy about it. Wait on the customer in front of you, let them at least think they’re important. All you had to say is can you come in please, not blow, and look to see how many cars were behind me. They are having to wait their turn like I did. My time is just as important as anyone else’s.

Kay Jones

Great place and friendly people

Dantea Bell

Love this bank. The manager Nikki goes above and beyond for me as a customer. Love being able to go in the bank and the manager takes the time to greet you by name and make sure you are taken care of. Does not shy away from answering the phone and personally handling problems. She makes banking enjoyable.

Michael Martin

I went thru the Drive Thru line today. They had one teller working who was providing the best service she could. I waited about 23 minutes with only 2 cars in front. Drive thru times need to improve.