Assured Storage of Charleston

ALEX Hirt

the office employee june was very helpful. used their storage for about 3 years with no issues.

Chad Lowe

Nice units good prices and June is awesome. She really helped out.

Erika Pfeifer

DO NOT USE THIS COMPANY FOR OUTDOOR VEHICLE STORAGE. We arranged to park our RV here over the phone because Assured Storage hours are from 9:30-5:15....during work hours for most people. We were in a pinch and couldn’t go to the facility during those hours. We went later in the evening and realized their outdoor parking is parallel parking along the side of their facility. They told us we could park a 31ft RV in the spot they provided. However, it took us an hour to park the RV because of the other boats and vehicles in front of and behind our spot. They also do not have an after-hours line for you to call in case of an emergency or situation like this. The turn you have to make to get to the outdoor parking is not suitable for large vehicles like an RV. There was also a large tree branch in our spot (about 60 pounds) that we had to move ourselves. Above our spot is a large tree that looks to have been where the branch came from. Who thinks it’s okay to have large trees hanging over peoples’ property?!?! As we were leaving, we also noticed their side gate had been broken into despite the locks they had on it. When we asked for our money back they said no, that we should have looked at the spot first. This is a horrible company with terrible customer service. I would give zero stars if I could. We’ve been parked there one night and are moving our property immediately! They do not care about their customers.

Bob Cornell

I paid this company to safe guard my family camper it it was stolen. To access the gate you need a code. cameras at the entrance. They refuse to hand over the footage to the police. I've called them multiple times to be issued a refund for the month that my camper was stolen.