Best Western Plus Wine Country Inn & Suites

Category: Hotel in Santa Rosa, California

Address: 870 Hopper Ave, Santa Rosa, CA 95403, USA

Phone: +17075459000

Reviews

Yuval Freed

Jul 14, 2022

We had a terrible experience. We booked a 2BR 2 Queen beds room. The room is spacious and generally well equiped. It also includes a hot tub which we did not use. There is a nice outdoor pool in the hotel and the staff at reception is very kind. Although it is a no-smoking hotel, there was a strong cigarette smell in the room. It is probably since the furniture is rather old, or maybe the no-smoking policy is not maintained. In addition, we had ants in the suite kitchen. In the morning we went for the dining room for breakfast. There were ants everywhere, including in the vicinity of the bread/bagels. This was disgusting... we noted to the dining room staff that there are ants everywhere, but it seems that they did not care too much. We left the dining room and the hotel and went somewhere else.

Kayla Minguez

May 22, 2022

Bed was decently comfy and I slept well. However, we reserved a room online before arriving, yet somehow we were assigned a room that already had someone staying in it? Awkward. After going back to the front desk we were assigned a new room, which smelled STRONGLY of cigarettes. I mean like someone had just lit one up immediately before us arriving. The room also hadn't been very thoroughly cleaned as I found someone's used coffee bag in the coffee maker the next morning. This place is okay if you're in a pinch I guess, but I would literally stay anywhere else next time.

Paul Schabacker

Apr 24, 2022

Large rooms. Ours had a large jetted tub. Pool heater was replaced the day we got there, so too cold to swim. The pool is nice and large. No hot tub. Good, hot breakfast.

Marina V

Apr 13, 2022

We had a suite (122) and loved it. Everything was clean.Comfy bed. Loved the jacuzzi. Nice gym. Free breakfast. View into the garden from our room was nice. Extra shout out to Chris at front desk (he helped us plug in our electric car every night)

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Questions & Answers

Did it survive the fire

Veronica Banek | Jun 21, 2018
Best Western Plus Wine Country Inn & Suites (Owner) | Jun 22, 2018

Yes we survived the fire. Unfortunately we are not open at this point but hope to open up in the near future.

Did the wine country inn survive the fire?

LeRoy Bowser | Jun 21, 2018
Best Western Plus Wine Country Inn & Suites (Owner) | Jun 22, 2018

My name is Todd Anderson, I am the general manager of the Best Western Plus Wine Country Inn & Suites. The structure survived the fire, although there was some damage. We have been very fortunate. At this point we do not know when we will be open for business again as we are still assessing the situation. Our thoughts and prayers go out to all of our neighbors in our community that were not as fortunate and have been impacted by this tragedy.

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What tine does breakfast start?

Ziggy 4’s up | Jun 21, 2018
Best Western Plus Wine Country Inn & Suites (Owner) | Jun 22, 2018

6 AM to 9:30 AM Monday through Friday, 6:30 AM to 10:00 AM on Saturday and Sunday.

Check out time?

Brandina Idontthinkso | Jun 20, 2021
Ashley Collins | Jun 21, 2021

11 am

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