Encompass Health Rehabilitation Hospital of Columbia

Sabrina Allen

I want to first thank the staff for their hard work and dedication (Bailey, Meredith, Nurse Jackie, Case manager Ann and Emily). I could've done it without you guys. I feel stronger and confident that am on the road to recovery.

Abby Collins

Encompass rehabilitation provides substandard care to their patients. The beds don't work most of the time. Maintenance had to be called several times before they switched out the bed for another bed that worked for about 2 days. No one ever did anything about the second bed that broke. The nurses have attitudes and will not call the doctor when requested multiple times. It takes them a ridiculous amount of time to answer patient call buttons. Medications are often administered late. The staff needs some serious training and the senior staff makes excuses for the poorly trained nurses caring for patients in the floor. I would NEVER allow another loved one to be treated at this facility. I hope future families will do their research before placing your loved ones in the care of this facility.

Pamela Spires

My father received very good care. One of his nurses quickly identified he was having issues and dealt with them promptly. Thanks to her critical thinking skills, interventions were initiated promptly!

Brett Raven

My sister had 2 different stays at HealthSouth/Encompass in 2018 and 2019. Why has it taken us so long to write a review? Because she had such trauma from Dr Westerkam and some of the rehab staff that she is just now overcoming the PTSD enough to give us permission to speak out. They caused such pain in PT that she would pass out, they'd revive her with smelling salts, only to do it again. We we told it was necessary treatment so we didn't intervene (shame on us), but once we moved to another facility and had other PT therapists they were shocked and said that form of therapy was unacceptable. Dr Westerkam didn't believe she was weak/paralysed so he'd become angry when we asked for additional testing. To this day she can't be in a room in a doctor's office with the door closed because of his behavior. We transferred her to the HealthSouth/Encompass facility in Florence and they were amazing...all the way from the cleaning staff to the doctors. Just a completely different, and wonderful experience! Perhaps things have changed in all these years, but because I see the lasting impact on my sister, I would use caution placing your loved ones at this Columbia facility.