Cobb County Community Services Board – Behavioral Health Crisis Center (BHCC)

Category: Mental health service in Marietta, Georgia

Address: 1758 County Services Pkwy, Marietta, GA 30008, USA

Phone: +17704295000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

John Appleseed

Aug 10, 2022

Worst experience of my life. Uncaring, unprofessional and sadistic nurses that make no effort to keep you safe or help you in any way. This place was actually traumatizing. I wouldn’t wish it on my worst enemy. The food was like slop and the doctors/nurses were extremely incompetent. It felt like they want to keep you there as long as possible even when you don’t need to be there. Unsafe and extremely stressful environment - I felt at risk of being assaulted by other patients. I watched a nurse and a patient get into a fist fight. I barely ate for 6 days. I barely slept because there was constant screaming and other patients talking to themselves. One male patient was always walking into the women’s restroom and making inappropriate gestures at the women - the staff did nothing. They told me nothing about my treatment or care and acted intentionally obtuse. Sometimes I would even catch them in a lie. They forgot to have me fill out an important form during intake and then tried to get me to sign it three days later. When I told them I’d only sign it with today’s date, they lied and told me the wrong date to cover up their mistake (knowing I had no way of knowing what day it was). When I later realized this and confronted them about it, they gaslit me and pretended I had signed the form during intake. Nurses frequently lost files, handed out the wrong medication, or went days without checking on a patient. This place should be shut down and the staff should never be allowed to work in healthcare again. They take advantage of the most vulnerable members of society and treat them so poorly. If you love someone, do not send them here.

Kennzy Reeves

May 5, 2022

after reading all of the reviews i wish we wouldn’t have come here. my father was admitted last night. they called us about 40 minutes later asking for his information, what caused him to be here, and told us they would call us back shortly to let us know where he would be moved to, possible treatment plans, and we would get to talk to him. that never happened. it’s the next day and we’ve called 3 different departments and none of them can locate my father. the lady in the behavioral health department got an attitude and told us we had the wrong place when we literally walked him into the center. when we talked to the normal department they were more helpful, but they hung up on us before we could even get information. -10/10. if i could give it no stars i would.

Ethan Harris

May 2, 2022

They are good low budget way to get mental health help as long as you don’t mind dealing with some rude condescending staff. Especially that red haired lady at the outpatient services desk. I went with my parter who had appointment there a few times and she’s most of the time rude. One time she even acted like my partner was crazy and acted as if they didn’t give shots and that my partner was the one who was lost. My partners doctor literally sent her there and told us we’re to go. The next time we went to the same place when she wasn’t there and it was the right place she was just being rude. To summarize: Skinny older red haired lady at pharmacy is rude and unprofessional and the staff doesn’t coordinate or work together well The good: The lady who loves her black pug in the pharmacy is amazing and so helpful im sorry I don’t know her name her position but please give that women a raise

Jeremy Maulding

Jan 26, 2022

This place is a joke they there to get a check just like the rest of the mental health workers in Georgia . I never seen people that are sorry as Georgia mental health

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Questions & Answers

I am looking for help for my son this facility sounds like the right place but I am seeing 2 not very good recommendations my son needs help he needs help not just a place with a name and no organization

shelia lockett | Oct 23, 2018
Melissa O. | Oct 23, 2019

Many of the reviews are from a few years ago. The Board hired a new CEO who has made many positive changes to the organization. Depending on your son's age, if he is an adult, he can come to the Cobb County Community Services Board's Cobb Outpatient Services at 1650 County Services Pkwy, Marietta, GA 30008. He can walk in between 7 a.m.-3 p.m. Monday-Friday or call the Access Center at 770-422-0202 from 7 a.m.-5 p.m., Monday-Friday. If he is in crisis and 18 and over, the Behavioral Heath Crisis Center is open 24 hours a day, 7 days a week. They are located at 1758 County Services Pkwy, Marietta, GA 30008. Their phone number is: 404-794-4857. Both locations are available on CobbLinc bus route 15.

Do they have heroin detox

Jerry jerome Black jr | Oct 23, 2019
Tosha Moore | Oct 22, 2021

I would not recommend going to this facility at all my husband and I had bad experience their I couldn’t get ahold of nobody and when I did I told them to let my husband know I called and they didn’t they just hung up on me!!! They are very rude and not professional at all...

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Hello,i am a certified cna,if i want to join your team,how much do you offer per an hour and do you have shift differential pay?

Ganiat Udeh | Oct 22, 2020
Khalid Bradshaw | Oct 22, 2020

Don't waste your time. The pay isn't worth the stress

What is the billing situation if you have low-income and no insurance?

Charles Carranza (Charlie) | Oct 22, 2020
Kris American Patriot | Mar 26, 2022

Donna Toole, I'd like to point you in the right direction, look up the number for Alcoholics Anonymous, they have meetings everywhere, These folks understand where you are. They are amazing Alcoholics in recovery. I honestly believe this is where you will find the resources your looking for. God Speed Sister.

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Should someone with warrants worry about being arrested?

Sara King | Oct 23, 2019
Cobb County Community Services Board – Behavioral Health Crisis Center (BHCC) | Oct 23, 2019

No.

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The person I am trying to find a place for has a drug addiction. What does she need to bring with her. How long is the program? How does visitation work?

David salzmann | Oct 23, 2019
Deanna Ray Owen | Oct 23, 2019

7days but its just for them to find a place for them like living there at the program to find long term Living Program for like six like 3 to 6 months and I hope you get up on your feet but the staff is really cool and sweet I actually just got out of there

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is this an in patient facility only

Anise .Jackson | Oct 23, 2018
Melissa O. | Oct 23, 2019

If you are in crisis, the Behavioral Heath Crisis Center is open 24 hours a day, 7 days a week. They are located at 1758 County Services Pkwy, Marietta, GA 30008. Their phone number is: 404-794-4857. For outpatient services, you can come to the Cobb County Community Services Board's Cobb Outpatient Services at 1650 County Services Pkwy, Marietta, GA 30008. You can walk in between 7 a.m.-3 p.m. Monday-Friday or call the Access Center at 770-422-0202 from 7 a.m.-5 p.m., Monday-Friday. Both locations are available on CobbLinc bus route 15.

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Crisis is for me my situation. I feel hopeless and lifeless. I feel I am a danger to myself. Can they help me?

Larry Kali | Oct 22, 2020
Grace Gillis | Oct 22, 2021

Yes go there .

Does this agency accept Medicaid ?

Crystal Tipton | Oct 23, 2019
Courtney Tucker | Oct 23, 2019

Yes. I believe they do

Is the pharmacy ooen 24/7 and does anybody have the phone number or address? Cant find it anywhere. Went there yesterday to pick up meds and couldn't find which building or floor it was on.

Ryan Richards | Oct 23, 2019
Ryan Richards | Oct 23, 2019

Yeah the outpatient and do i need to see the doc to refill my perscription?

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Can patients smoke here

June Jampala | Oct 23, 2019
Eddie Dodd | Oct 23, 2019

No

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Does this place help with mental issues

Denny Jones | Oct 23, 2019
Tamahra Cohen | Oct 23, 2019

Yes, mental illness and detox

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Do you help find placement in another facility for drug treatment?

David salzmann | Oct 23, 2019
Cobb County Community Services Board – Behavioral Health Crisis Center (BHCC) | Oct 23, 2019

The Behavioral Health Crisis Center provides medically monitored, short-term residential services for the purpose of providing psychiatric stabilization and detoxification from drugs and alcohol. We serve as the first line community-based alternative to hospitalization for those who are uninsured and underinsured. The annual average length of stay in crisis beds of the Crisis Stabilization Program (CSP) does not exceed eight calendar days. Emphasis is placed on serving individuals in the most efficient way possible, referring individuals to outpatient services and ensuring that appointments are made to our Cobb Outpatient Services program prior to individuals leaving the CSP. The individual's Plan of Care is comprehensive and involves the individual, the clinical staff. Family members are included when appropriate.

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What does a person wanting help need to bring with them? How long is the program? When can they recieve visitors?

David salzmann | Oct 23, 2019
Heather Blevins | Oct 23, 2019

Just yourself, your id.and it depends on your problem

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Can I be admitted during the weekend?

Mark Newell | Oct 23, 2018
Melissa O. | Oct 23, 2019

If you are in crisis, the Behavioral Heath Crisis Center is open 24 hours a day, 7 days a week. They are located at 1758 County Services Pkwy, Marietta, GA 30008. Their phone number is: 404-794-4857. If you are not in crisis, but need services, you can come to the Cobb County Community Services Board's Cobb Outpatient Services at 1650 County Services Pkwy, Marietta, GA 30008. You can walk in between 7 a.m.-3 p.m. Monday-Friday or call the Access Center at 770-422-0202 from 7 a.m.-5 p.m., Monday-Friday. Both locations are available on CobbLinc bus route 15.

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