Better Business Bureau Charlotte

Category: Non-profit organization in Matthews, North Carolina

Address: 9719 Northeast Pkwy, Matthews, NC 28105, USA

Phone: +17049278611

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Marion Young

Sep 28, 2022

The details regarding attorneys is very skimpy. Needs to be more.

B Edwards

Aug 23, 2022

Do not waste your time with the BBB. My brother filed a complaint against Kia USA as Kia has refused to fix his vehicle which is under a lifetime warranty. The BBB response stated that because Kia USA did not respond to the complaint, they were closing the case. They also stated that the lack of response from Kia would affect their rating with BBB. Obviously, the BBB rating means nothing to corporations. The BBB has not power to intervene in unethical corporate behavior.

DeeAnn Turnmire

Aug 15, 2022

Tried to file a complaint. Got so frustrated I said forget it.

Karen Bristol

Aug 9, 2022

The BBB is a non profit supported by local businesses with the claim of fostering an ethical relationship between businesses and consumers. Yet in their reviews and my own experience, it appears they side with unethical behavior by businesses. I recently filed a complaint where the property management company kept my security deposit. These property management company submit lies and photos that were not from my residency to BBB. They closed the case and when I notified the invesigator she did not respond back and probably because the BBB feels taking responses once is enough due diligence. Note the owner of the property management company told me how lucky I was that he didn't raise my rent during Covid-19 when others were not paying. Clearly he seized my deposit with lies to recoup his losses. Consumers should not have to pay for that. The BBB give these insincere responses to the negative public reviews and I must agree they choose not to do their job and are useless. Lucky for the public who had good experiences with businesses and reported to the BBB because everyone else with negative feedback did not have good experiences with the BBB or the business.

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Questions & Answers

is national grants on you list or is this scam

Michelle Holsey | Oct 23, 2018
Jan Toler | Oct 23, 2018

YES N THEY WANT MONEY BY ITUNES CARDS THEY DONT GOT ALOT OF MY MONEY PROMISES OF GIVING ME A GRANT

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Who do you contact about a business that racially profiles their customers? I.E. they charge people of color a different price than white people?

Beth & Billy Cribb | Oct 22, 2020
Brenda Miller | Oct 22, 2020

I don't no But call them see who you can talk too they are full of it too

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is there any complains about iqor in charlotte

Akyra Castle | Oct 23, 2018
Better Business Bureau Charlotte | Oct 23, 2018

For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

Has anyone had any complaints about a cleaning service in the Cherryville, NC area called Country Girls Cleaning Services, LLC

Lynn Atkins | Oct 23, 2018
Better Business Bureau Charlotte | Oct 23, 2018

We do not have a business by that name in our database.

Is there any claims against globe life insurance.

Naomi Mitcham | Oct 23, 2017
Better Business Bureau Charlotte | Oct 23, 2018

For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

Does SeatGeek ( on-line ticket service) have a solid reputation?

Mike Rospert | Oct 1, 2022
Better Business Bureau Charlotte | Oct 1, 2022

Hello Mike - To find information about a business you can visit our website, www.bbb.org. However, I went ahead and located that BBB Business Profile, which you can view here: https://www.bbb.org/us/ny/new-york/profile/event-ticket-sales/seatgeek-0121-117089 Thank you!

Any information on Advisors Mortgage Group, located in Lake Forest, California?

Arlene Wilmore | Sep 22, 2022
Better Business Bureau Charlotte | Sep 22, 2022

Hello - You can find information about a business by visiting our website, www.bbb.org. However, here is the BBB Business Profile for Advisors Mortgage Group bbb.org/us/ca/lake-forest/profile/mortgage-banker/advisors-mortgage-group-llc-1126-100118643 Thank you!

I want to ck. Out two. Business 1. Manila Jocelyne. And 2. Paul Schenck . Both take on puppies from breeders and deliver to patrons. Are these liget

Cindy Redmond | Aug 23, 2022
Better Business Bureau Charlotte | Aug 23, 2022

Hi Cindy - To find information about a business you can check out our website - www.bbb.org. Thank you!

Does the BBB in Charlotte NC have complaints against Powerhome Solar

Sandra Wright | Jul 24, 2022
Better Business Bureau Charlotte | Jul 24, 2022

Hi Sandra - You can find information about Powerhome Solar, now doing business as as Pink Energy, on our website here: https://www.bbb.org/us/nc/mooresville/profile/solar-energy-equipment-dealers/pink-energy-0473-412518. Thank you!

If you work an week in a whole when you quit do you get that pay

Regena Mobley | Jun 24, 2022
Better Business Bureau Charlotte | Jun 24, 2022

Hi Regena, If you are having issues with your employer and pay, you may want to contact the Equal Employment Opportunity Commission: https://www.eeoc.gov/employers/small-business/employee-rights Thank you!

Credit rating green dot?

Jean Burns | Oct 22, 2021
Better Business Bureau Charlotte | Oct 22, 2021

Good morning - For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

How do I find out if a General Contractor company AVH-1 4919 Albermarle Rd Charlotte NC have complaints from other customers? We have a AIA residential contract with AVH-1 and are not happy with their work

OddznEndz Smith | Oct 22, 2021
Better Business Bureau Charlotte | Oct 22, 2021

Hi Mr. Smith - You would want to search our website, BBB.org for that company to see if they have a business profile with us. That is where you would be able to see any customer reviews or complaints. I went ahead and did a search and it doesn't appear we have a business profile for them. Meaning, they haven't received any customer complaints through our office. I hope this helps. Thank you!

How can I see if the company is legit?

Beverly Huzar | Oct 22, 2021
Better Business Bureau Charlotte | Oct 22, 2021

Hi Beverly - If you visit our website, www.bbb.org, you can research companies there to see if they are accredited, what their rating is, and any customer reviews they might have.

Any information on Fieldwork National a paid survey & data gathering/management firm ... are they legit? They ask a tremendous amount of normally don't asked or allowed questions as part of the hiring process.

Barbara Darnell | Oct 22, 2021
Better Business Bureau Charlotte | Oct 22, 2021

Hi Barbara - If we had any information on Fieldwork National, you would be able to find it on our website, www.bbb.org. Thank you!

How can I leave a complimentary comment for Darlene's Professional Cleaning in Charlotte, NC ?

Ardith Allen | Oct 22, 2021
Better Business Bureau Charlotte | Oct 22, 2021

Hi Ardith - If you had a marketplace interaction with this business, you can leave them a review on our website here: https://www.bbb.org/us/nc/charlotte/profile/cleaning-services/darlenes-professional-cleaning-0473-540852/customer-reviews Thanks!

Is Dr Darcy Walraven Ladner had any complaints or bankruptcy for her business Charlotte Stem Cell ?

Lynn Beck | Oct 22, 2021
Better Business Bureau Charlotte | Oct 22, 2021

Hi Lynn - We do not have a file or business profile for her business, Omni Wellness Center. Thanks!

I want to know how to proceed with a claim where I was over charged by a local plumber for a tankless water heater. Do I need an appointment to come in to your location to bring in my documentation?

Mary Hollins | Oct 22, 2021
Better Business Bureau Charlotte | Oct 22, 2021

Hi Mary - You can file a complaint against a business and upload your documentation here: https://www.bbb.org/consumer-complaints/file-a-complaint/get-started. We require all complaints to be filed in writing, whether online or on a paper form that can be mailed to you or picked up outside our office. Everything you submit will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business’s response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days. Thanks!

Do you know anything abou homego reality

gary long | Oct 22, 2021
Better Business Bureau Charlotte | Oct 22, 2021

Hi Gary - You can check out HomeGo's local profile on our website here: https://www.bbb.org/us/nc/charlotte/profile/real-estate/homego-0473-811665. They are an Accredited Business with us and have been since 2019. Thank you!

Is it possible to obtain a general business report on a person on-line from Clt. BBB?

Sharon Traywick | Oct 22, 2020
Better Business Bureau Charlotte | Oct 22, 2020

Hi Sharon - You can view business profiles for businesses on our website, www.bbb.org. If for some reason you aren't able to find a business, please reach out to us at 704-927-8611. Thank you!

Anyone heard of Kevi. SPEARS.Installs ac unitd?

Nanette Venditti | Oct 22, 2020
Better Business Bureau Charlotte | Oct 22, 2020

Hi Nanette - Any information we have on a business can be found on our website, www.bbb.org. Thank you!

Is Puppy Spot a legit business.

susan faulk | Oct 22, 2020
Brenda Miller | Oct 22, 2020

Don't no

Has anyone heard of Mountain view investigation services? They are trying to collect a debt from a closed bank account from 2009

Adam Jordan | Oct 22, 2020
Better Business Bureau Charlotte | Oct 22, 2020

Hi Adam - If we have any information on a company, it can be found on our website, www.bbb.org. Thank you!

Who do we contact bout a business that refuses to allow you to use the restroom while you do work for them because theowners wife is scared of germs? Other employees can not use it either. Only 2 of the are allowed to use the facilities.

Beth & Billy Cribb | Oct 22, 2020
Better Business Bureau Charlotte | Oct 22, 2020

Hello - You would need to contact the Department of Labor about this. Their website with contact information is https://www.dol.gov/general/contact

Who is a reliable paving company to pave a driveway

doug mcmanus | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi Doug - Thank you for reaching out! If you visit our website, you can find lots of Accredited paving contractors, https://bit.ly/35vYCfu

We are planning on staying at Cross Country Campgrounds but their response to our requests to reserve a campsite is slow to non-existent. Does it really exist?

Clyde Dawson | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi Clyde - For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

Are Publishers Clearing House winnings legitimate? Is there a way to verify an offer?

William Crowder | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi William - Often times Publishers Clearing House winnings are not legitimate and are a scam. Thank you! - Juliana, BBB Representative

Has anyone used the Estate Sale services of Raymond Grant with Pure and Simple?

susie phelps | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi Susie - If we have any information on this business you can find it on our website, www.bbb.org. Thank you, - Juliana, BBB Representative

Is Charlotte Remodeling Solutions a trustworthy company

Helen Faulstich | Oct 23, 2019
Juliana O'Rork | Oct 23, 2019

Good Morning Helen - All information we have on file about Charlotte Remodeling Solutions can be found here: https://www.bbb.org/us/nc/charlotte/profile/remodeling/charlotte-remodeling-solutions-inc-0473-808541 Thank you! - Juliana, BBB Representative

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What is the best whole life insurance for seniors? Prices are all over the board

Jeanie Spinks | Oct 23, 2019
Juliana O'Rork | Oct 23, 2019

Hi Jeanie - Unfortunately, we don't provide recommendations for specific businesses or insurance plans. However, you can research the companies you are looking into on our website, www.bbb.org, and see if they are Accredited and what rating they have. Hope this helps. - Juliana, BBB Representative

Why is MBV repair shop closed?

Lynn Ricketts | Oct 23, 2019
Juliana O'Rork | Oct 23, 2019

Hi Lynn - Any information we have on a business can be found on our website, www.bbb.org. Thank you! -Juliana, BBB Representative

Any else have warrantee problems with Moss Supply Company in Charlotte ? I've been trying to get them to honor a defective window replacement on my home since February. Very poor service after the sale.

Mike Kenney | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi Mike - For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. You can check out reviews and complaints too. Thank you!

Is happy tails a legitimate company

Joseph Bennett | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi Joseph - For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Not sure if this is the business you are referring to, but Happy Tails Kennel in Concord is Accredited with us and here is the link to their business profile on our website https://www.bbb.org/us/nc/concord/profile/dog-boarding/happy-tails-kennel-0473-240992. Thank you!

Do you know anything about Royalty Properties Real Estate in Charlotte. Are they a legitimate real estate agency?

Allen Hanson | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hello - For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

Is the NC State Treasure Unclaimed property web site a legitimate site and is it safe to insert your social when asked?

L.L. Barnhardt | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hello - As long as you are accessing the website through the official NC Department of State Treasurer website, then you should be fine.

I was job searching and I did a very simple interview from beacons pharmaceuticals out of Singapore. They have sent me a check and I did an online deposit which it hasn't cleared yet. The guy said the money will be there on Monday.

Christy Abernethy | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi Christy - We always encourage everyone to do their homework when it comes to job searching. Unfortunately, employment scams were the riskiest scams in 2018. https://www.bbb.org/article/news-releases/19574-employment-scams-were-the-riskiest-scams-in-2018

is pelican parts a legitimate auto car parts company?

Veronica Robinson | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi Veronica - For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

Is Allied Financial on phifer St in Monroe, NC on your list of scams because I'm from TX and my husband just got scammed by them.

Courlisa Vargas | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi Courage - If you could report this information to our Scam Tracker it would be extremely helpful. You can access our Scam Tracker here: https://www.bbb.org/scamtracker/charlotte. Thanks!

How do you rate the business practices of Oak Express of Charlotte, NC

Julius Ganoza | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi Julius - For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

How is the Open Door company performance

Gloria Moses | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi Gloria - For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

Has somebody checked eagle medical center on hickory grove...over charging co pay at front desk..

Osborne Brewer | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi Osborne, you can find all information about a business on our website, www.bbb.org. If you'd like to file a complaint against a business, you can also do so on our website here: https://www.bbb.org/consumer-complaints/file-a-complaint/get-started

Is Barnes and Noble a replicable place to do mail order by credit card.

Shyann Brafford | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi Shyann - For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

How do I complain about unfair labor practices?

Patty Barlow | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi Patty, we would recommend you reach out to the Department of Labor, https://www.labor.nc.gov/contact . Thank you!

What are your options when you find out your current employer told untruths about you on a reference telephone call

M F P | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hello, unfortunately we do not offer legal advice, but would advise you to speak with your attorney on what options you have.

Is Intro Talent Branding & Management Agency Modeling Agency in Charlotte Open today until 6:00 PM A ligetamet business or are they dcam artist?

C Cooper | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hello - All information about a business can be found on our website, www.bbb.org. Thank you!

Has any one else had problems with boost mobile

Mitchell Patton | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi Mitchell - All information about a business can be found on our website, www.bbb.org. If you've had an issue with a company, you can always file a complaint here: https://www.bbb.org/consumer-complaints/file-a-complaint/get-started

I'm trying to sell my car for cash and I've had several people call and one company come out to look at it. One company in particular offered me much more than any other which sent up a red flag to me. They are Junkcarboys. are they legit?

A Google User | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

I recently applied to Quicken loans for a refinance, I was turned down after proven my income it wasn't good enough by the underwriter,but there advertisement and commercial says fewer income verification,what can I do about this.

Vivienne Brooks | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi Vivienne, If you feel that the ad was confusing or misleading, you can report the ad via BBB Ad Truth here, https://www.bbb.org/ad-truth/report-a-bad-ad/ You also have the ability to file a complaint against the business on our website, www.bbb.org, and view more information about the business there. Thank you!

Eye care center on Carmel Road. How do you like the glasses you buy there?

charles pike | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

Is Design Customer Stormdoors legit.

Jackie Walker | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi Jackie - For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

Is total quality logistics a legitimate company

Beverly Daniel | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

Hi Beverly - For information about a specific business, please visit www.bbb.org and search there. Thank you!

Anyone know anything about Q C Kinetics?

Michele Gentry | Oct 23, 2019
Better Business Bureau Charlotte | Oct 23, 2019

For information about a specific business, the best and quickest way to find it is by visiting www.bbb.org and searching there. Thank you!

Who is Set financial

Syrinia Singleton | Oct 23, 2018
Better Business Bureau Charlotte | Oct 23, 2018

Hi Syrinia - For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

Anyone have any experience or information on “Nature Spa “ shower heads claim to remove toxic chemicals from tap water?

Rebecca Lebovich | Oct 23, 2018
Better Business Bureau Charlotte | Oct 23, 2018

For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

A government agency called stating I qualified for a government grant for $11399.00. No repaymennt required. They asked that I srend them. $200 by Western Union or approve it to be withindrawn from my checking account. Is this a scam?

Jane Ledford Lowe | Oct 23, 2018
Better Business Bureau Charlotte | Oct 23, 2018

Yes. Do not send them any money.

Is the leanding club a real laon place

Jeanette Deese | Oct 23, 2018
Better Business Bureau Charlotte | Oct 23, 2018

You can visit bbb.org to research businesses there.

Has anyone had trouble getting their hottub from Modern Backyard? They promised me 4 weeks and now its been 10. Already made 2 payments to Wells Fargo....so i dont have a recourse with the MB.

Melissa Williams | Oct 23, 2018
Better Business Bureau Charlotte | Oct 23, 2018

For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

Are there complaints against kibbles and klips grooming service

cynthia moore | Oct 23, 2018
Better Business Bureau Charlotte | Oct 23, 2018

For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

I have a question this lose friend of mine wants me to open a bank account this web site he got a loan approve before he left the country on a business trip he is a contractor he wants me to open a bank account on line so the loan people transfer

Jan Baker | Oct 23, 2018
Better Business Bureau Charlotte | Oct 23, 2018

Hi Jan - we recommend never sharing your bank information or transferring money to anyone unless you've confirmed their identity and the purpose of the transaction.

Has anyone used Redfin to list a home? We're you pleased with their service,?

Pat Stallings | Oct 23, 2018
Better Business Bureau Charlotte | Oct 23, 2018

For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

Any comments on American Dream Home Improvement?

Harriett Bryant | Oct 23, 2018
Better Business Bureau Charlotte | Oct 23, 2018

For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

Is computer oasis reputable?

lisa propst | Oct 23, 2018
Better Business Bureau Charlotte | Oct 23, 2018

For information about a specific business, the best and quickest way to get that is to visit www.bbb.org and search there. Thank you!

I got a text about a secret shopper job that pay 640 a week by means of a cashiers check.the info they want from me is my email phone number first and last name and address. How do I find out if it's legit or scam?

James Besancon | Oct 23, 2018
Better Business Bureau Charlotte | Oct 23, 2018

This is most likely a scam. If you want to do further research, get as much information as possible about the name of the business and search online and at www.bbb.org to see what others are saying.

Is Amazon work from home a real job or is it a scam

Jennifer Ledford | Oct 23, 2018
Better Business Bureau Charlotte | Oct 23, 2018

While Amazon is a legitimate company, it's not hard for scammers to pose as Amazon to lure victims. We'd encourage you to do as much research as possible and avoid any offer that sounds too good to be true.

I have an issue with Glenn Taylor, who is owner of Taylor bald head island limited partnership. My father became a limited partner by investing 50,000 in may of 2017 with this man and need to know if this is a legal company.

Elyn Hopper | Oct 23, 2018
Al Savelle | Oct 23, 2018

Look them up with the secretary of state.

Any reviews on Full House Painting?

Adolphus Hoggard | Oct 23, 2018
Better Business Bureau Charlotte | Oct 23, 2018

We do not have a file for a business by that name.

Has anyone ever complained about a cleaning service called Country Girls Cleaning Services, LLC

Lynn Atkins | Oct 23, 2018
Better Business Bureau Charlotte | Oct 23, 2018

We do not have a business by that name in our database.

If the IRS audits you do they notify you by mail or phone

William Gannon | Oct 23, 2018
Anita Pyatt | Oct 23, 2018

They never call!!

Do attorneyJames W. Surane have any complaint?

Robin Milord | Oct 23, 2017
Better Business Bureau Charlotte | Oct 23, 2018

We do not have a business by that name in our database.

Put down a deposit on a Rental Home and paid an application fee, but did not sign a lease. Can the owner keep the deposit if we changed our mind not to Rent the home?

Kathy Hardee Hammonds | Oct 23, 2017
Better Business Bureau Charlotte | Oct 23, 2018

It depends on the terms/agreement of the deposit, whether it was a security deposit or a holding deposit. We recommend not putting any money down until there is a contract in place.

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