TDS

Category: Internet service provider

Address: 435 S Broad St, Mooresville, NC 28115, USA

Phone: +17042356325

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

VuFamBam

Oct 3, 2022

Customer service at this place is awesome. Very nice people. Sad to say, customer service on the phone, HORRIBLE!!! They can’t even help with a simple bill question. Then told me they will transfer me to somebody who can help. Put me on hold for way over 30 minutes, then come back and tells me again that they will transfer me to somebody who can help. Worst customer service while calling. I would not recommend TDS to anybody so they don’t have to deal with horrible phone customer service!!!!

Kristina

Sep 28, 2022

Fast internet. HOWEVER, get ready for dealing with TERRIBLE customer service overseas. We have been on the phone for 45 minutes just to have our email address corrected. My husband was transferred to a 3rd person in the U.S. My husband had to take a work call. I got on the phone and after all that, they could not talk with me because I, the wife, am not authorized on the account. However, I hope the person who gets all the emails is authorized. I had to hang up. Good luck with customer service.

susan stallings

Sep 17, 2022

Kudus to Tommy for helping me with my cable. Above and beyond great service. Thank you TDS.

Momoftwo

Sep 13, 2022

My rep I was working with was very nice and got me a great deal for my upcoming year.

Thanks! Your review is awaiting moderation.

Questions & Answers

Why did channel 10 ABC just turn into FXX in the middle of American Idol. Super irritating!

Heather Adair | Oct 23, 2018
Heather Adair | Oct 23, 2018

Carl did yours do the same? We definitely do not love it either.

Read More

Do you provide services for Triplett Rd.

Gena Neal | Oct 23, 2018
Michael Perry | Oct 23, 2018

No. I dont think they go that far yet.

What are the new stations added.....the numbers?

Wanda Emanuelson | Oct 23, 2018
Carl Shay | Oct 23, 2018

It up around 273 I think I only check them out a couple of time

We are long time subscriber's with MI connection. Our initial contract has expired, has MI discontinued with the 'contract' programs?

Robert Lennon | Oct 23, 2017
White Russian7 | Oct 23, 2017

I'm month to month but have great credit If you're rating is high most companies that I deal with 70% or more run my name and let me do month to month

How to watch TV on my android

marilyn rousseau | Oct 23, 2017
White Russian7 | Oct 23, 2017

Savage

Read More

Why does the Bally Sports Southeast channel get blacked out when I'm trying to watch Hornets games?

Ashly Chi | Nov 26, 2021
TDS | Dec 26, 2021

Thank you for your comment. There was an issue in how the signal was being delivered to TDS directly from Bally Sports during the game. The issue was discovered and resolved. There shouldn't be any more interruptions for games being aired on Bally Sports. We appreciate your business! The TDS Team

Read More

How much are these so called top boxes

Jay Nixon | Oct 22, 2021
TDS | Oct 22, 2021

Hello Mr. Nixon. We have several types of set-top boxes from which to choose. The difference is in what features you'd like. Features such as an on-screen guide, HD capable, etc. Visit ourtds.com and scroll to the bottom of the page. There you'll find our "Standard Rates". All of the box prices are listed there under equipment. They start at $2.99/month. Or, you can call our customer care team at 704-660-3840.

If I switch to your company can I just receive tv only.

Richard Mank | Oct 22, 2021
TDS | Oct 22, 2021

Certainly! We offer Internet, TV and Phone services. But, you can get any of these that you'd like. We just want the chance to serve you and make you happy!

does continuum service Cornelius NC

Cathy Gibbs | Oct 22, 2021
TDS | Oct 22, 2021

Yes, we serve Cornelius, Mooresville, Davidson and part of Huntersville. There may be a pocket of homes and businesses here and there that aren't TDS, but for the most part we do. Please call our customer care team and give them your address. They'll be happy to help you out! 704-235-6326. Thanks for your interest!

Does continuum cover Troutman and statesville area?

King Helious | Oct 22, 2020
Galo Xavier Buchelli | Oct 22, 2020

I'm not sure! Call to Continuum ask them.

Why doesn't continuum work with HBO go streaming?

Ron Prachel | Oct 22, 2020
Eric Alter | Oct 22, 2020

HBO Go is being discontinued. Continuum is now using their new service HBO Max.

What happened to channel 11 is it coming back and if so when and I have issues with others channels also why

kathy gill | Oct 22, 2020
TDS | Oct 22, 2020

Hello Kathy, Thanks for reaching out to us concerning Channel 11. Negotiations are ongoing with the broadcaster and hope to have some good news soon. We appreciate your patience during this time. We strongly feel we need to work with all of the networks on our lineup to get the best rate we can for our customers. Thank you for your business!

Read More

How long is the guide going to be down.

Elizabeth Ebert | Oct 23, 2019
Ellen Baker | Oct 23, 2019

Thanks for your question. We are working on a replacement guide and hope to have the new one up within the next one to two weeks. We appreciate your patience while we do the necessary work to get a replacement up and going. Very Best Regards - The Continuum Team

how to sync a remote

Debbie sloan | Oct 23, 2019
ANGELO RAMOS | Oct 23, 2019

Not sure what you are asking....there are many different remotes and boxes...generally dont need synched...unless you are talking about to your TV

What's the difference between BROADCAST basic and expanded basic?

Kermit Simpson Jr. | Oct 23, 2019
TDS | Oct 23, 2019

Hello Mr. Simpson. Thank you for your interest. Broadcast Basic is entry-level service. It includes the broadcast channels (like local ABC, NBC and CBS) as well as government access and educational access channels. Our Expanded Basic goes a step further and includes Broadcast Basic and favorite cable channels such as ESPN, HGTV, History Channel, Disney, etc. Please visit ourcontinuum.com and click on "What's On" at the top of the home page to see a breakdown of all our levels of service - Broadcast Basic, Expanded Basic, Digital, Hispanic Tier, HDTV Plus, etc. I hope this answered your question. If not, please call 704-660-3840 and one of our local customer care representatives will be happy to help.

Read More

Do you serve around the Winston Salem NC á Area?

Sandra Casas | Oct 23, 2018
TDS | Oct 23, 2018

Good Morning! Unfortunately, we do not serve the Winston Salem area. Our current footprint is Mooresville, Davidson, Cornelius and parts of Huntersville, NC. We would love to provide services to as many folks as possible. However, our plant doesn't extend quite that far...yet! Thank you for your inquiry.

How can I get bbc1

Linda Maurer | Oct 23, 2018
Michael Perry | Oct 23, 2018

The only way to get BBC1 proper, outside of europe, is online. Continuum has BBC America on Ch 185 and BBC World News on Ch 186.

Time of royal wedding replay? Channei?

Gena Bettis | Oct 23, 2018
Nick Blough | Oct 23, 2018

Google might know better than I.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places