Extended Stay America

Category: Extended stay hotel in Roanoke, Virginia

Address: 2705 Frontage Rd NW, Roanoke, VA 24017, USA

Phone: +15403663216

Reviews

Verified Hotel Guest

Jun 26, 2022

Positive: It has a kitchenette. Negative: First and foremost, they never bring clean bed & bath linens so you have to go to office in attempt to get your own.they tell you there are none clean to come back in 2 hours. That then turns into 2 days later..

Kerry Alexander

Jun 11, 2022

NO!!! There was urine around the toilet, the tub had black feet prints and hair in it, the counter and sink were dirty. The floor was sticky. I spilled water and cleaned it up the paper towel was black. We were supposed to be in a Non-smoking Handicapp room. Someone had been chain smoking in it and it was not Handicapped. The Front Desk was apologetic.Refunded 1 night of 7. Said house keeping would be in to clean. We went to visit family, came back several hrs later, NOTHING had been touched. We had to go buy cleaner a mop and bucket and clean ourselves.

Marilyn

Jun 6, 2022

Positive: The room was all right; reasonably clean. Negative: The grounds were very dirty; needed to be swept. The ¿breakfast¿ consisted of nothing fresh¿coffee only with a few pre-packaged items; no juice. The Tv in the room did not work, and the office manager said he could do nothing.

Martinez Addae

Apr 11, 2022

This is a very low budget motel with the Extended Stay name slapped on the building; they should be ashamed to have their name associated with this location. There is no way that this motel should be priced more than $40-50 a night. The door didn't even close good in the room - there was no way it was securely closed - cold air was coming in through the gap in the door. The walls were paper thin and you could hear the guests blasting music like at the club. Also, the motel is located off the interstate and you can hear ALL the street noise, people talking right outside their rooms, cars driving by on the highway, and loud music. The rooms smelled smokey and outside smelled like smoke as well, which was triggering to my allergies. This motel is in desperate need of an upgrade. For an extended stay here you will need to bring everything you need - they didn't even have hangers in the closet to hang your clothes. Even though the attendant told me there was a coffee maker in the room, there was not a coffee maker or utensils. I have stayed at extended stays before that were well kept and very nice; this was NOT it. Ultimately, my son and I didn't feel safe here and ended up leaving and finding another hotel that suited our safety expectations and comfort level. I was willing to chalk up the loss of money and find a place where I could actually go to sleep in a quiet and safe place. If you aren't concerned for your safety and plan to stay up all night listening to other people's music, then this is the place for you, otherwise book somewhere else.

Thanks! Your review is awaiting moderation.

Questions & Answers

What are there weekly rates?

Samantha Wolf | Apr 23, 2019
Bob Amyx | Apr 24, 2019

You need to call them and ask as rates can vary and you might qualify for a discount.

What’s the check in age ?

Destiny Johnson | Apr 23, 2019
Kayla Talbot | Apr 24, 2019

18 are older

Who is the TV service provider?

Mark Ellingwood | Apr 23, 2018
c phillips | Apr 24, 2018

Dish network, but u get access to very limited channels

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places