Horseshoe Casino

Category: Hotel in Bossier City, Louisiana

Address: 711 Horseshoe Blvd, Bossier City, LA 71111, USA

Phone: +18008950711

Reviews

Jay Moore (BlindSide)

Jun 8, 2022

I was persuaded to finally go to the casino since I've never been (35 years old). Even though I was skeptical at first, I ended up having a great time! Everything was clean and professional, yet friendly; I wasn't intimidated; the whole experience was great. I will definitely return.

Brittany Nilsen

Jun 5, 2022

Knowing we would arrive late, we tried for 40 minutes (3 rounds with the hotel operator) to inform the hotel and confirm the reservation but were never able to get through. Upon arrival, there was no one at the front desk and there were other guests who had been waiting. Multiple guests tried calling but only got through to a hotel operator as we had earlier in the night. We waited over 20 minutes with 3 other groups of guests for someone to come to the front desk and start checking in the groups. When we finally got to the room, we found there were small items left on random ledges of the room which gave us major concerns about the level of thoroughness of house keeping. The evening after we left I realized I had left my kindle in the room and called as soon as I noticed. They transferred me around a few times and the manager said the room was not yet cleaned but she would check and call me back. I was also instructed to file a report with their lost and found website. I never heard back from the manager even after I called back two days and left a message. I received an automated email stating my item was not found. It has been a full week and still no communication. Very disappointed.

Anda Guam

Jun 3, 2022

3 floors of casino games. Service okay, but rooms were small. Not my type of place to be, but it could be your type. It's just different from all others. It was an experience that I had to go there. Husband recommended, another atmosphere besides the sourounding casino's. Not bad at all, but it's different. Try it out for yourself it could be a lucky place for you. You never know! Happy, fun, good luck, and responsible gaming.

Michael Chaney

Apr 9, 2022

I think the food was the jewel in the crown. We loved the Port Seafood restaurant. Out of the 3 nights we stayed, we ate seafood twice. Just delicious! I must say the Bellman''s desk was excellent. I came for a visit with my medical equipment. I didn't get the Lady bellman name, but she was all hands on deck. I going to the Horseshoe for a 5 day stay and I'm looking forward to it.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do they require a valid ID?

Janelle Hazen | Jun 18, 2021
Marilyn Germany | Jun 19, 2021

Yes

Read More

Is there free drinks when you play slots

Kayla Willingham | Jun 18, 2020
Chris Robinson | Jun 19, 2020

Yes. Just have to be patient

Read More

Are you pet friendly. Have emotional support dogs.

Cheryl Gary | Jun 18, 2020
Lisa Tovar | Jun 19, 2020

Yes, saw quite a few while I was there

Are pets allowed?

Lyn Nichols | May 19, 2022
Daniel Lawson | May 20, 2022

They have a size maximum, so if you have a lab or rotting, your out of luck

Read More

Is the buffet open?

Debra Arvin | Mar 20, 2022
Bobbie “Peachaleeen” Gaines | Mar 21, 2022

I didn't see a buffet, but with the pandemic and people's mentality, and the nastiness, who would eat at a buffet at a gambling place with all walks of life in there, yuk!😂

Read More

Do they have a nice pool and kid friendly?

paula t | Jun 18, 2020
Rosemary London | Jun 19, 2020

Yes!

Read More

are there covid restrictions?

richard headrick | Mar 20, 2022
Daniel Lawson | Mar 21, 2022

No, no mask mandate at this time

Read More

Can you rent movies on the hotel TV?

Chris Wiley | Feb 18, 2022
White Devil | Feb 19, 2022

You'd best call for that one

Read More

Smoking vaping allowed?

Rick Herndon | Jan 19, 2022
Too Wild | Jan 20, 2022

Of course

Read More

Do they still offer the buffet? If so is it still comped for the casino

Stacy Runyon | May 19, 2022
Renee Gray | May 20, 2022

Any Louisiana buffets open yet?

Read More

Are they requiring mask right now? I don't want to wear a mask

dori reschke | Dec 20, 2021
Ricky Williams | Dec 21, 2021

No mask are required

Read More

Can you use stairs instead of elevator to get to your room

Demetrius Randolph | Nov 20, 2021
J.T. Yates | Nov 21, 2021

Yes

Read More

Is the casino open 24 hours?

Justin Hobbs | Oct 21, 2021
BW Jones | Oct 22, 2021

Yes, open sun up to sun up, 7 days a week

Read More

Does Boomtown in Bosier City have a poker room?

Keith Bibb | Aug 22, 2021
Kris Herring | Aug 23, 2021

I didn't see any poker tables during my visit but there were large sections closed off by black plastic.....tables at Margaritaville treated we pretty well though

Read More

If staying in the hotel, how much is parking, and do you have to pay every time you leave and come back?

Danna Goodwin Hanson | Jun 18, 2021
Belinda Burleson | Jun 19, 2021

Parking is free but beware of all the charges they add to the price of the room and the deposit.

Read More

Do they have coffee pots in the rooms

Guina Kraft | Jun 18, 2021
Ms. Carol Gibson | Jun 19, 2021

Yes. In the room I stayed there was a small coffee maker as well as the coffee and condiments.

Read More

What time do the table games open Monday thru Friday?

JoAnn Catalano | Jun 18, 2021
Kendrick Jackson | Jun 19, 2021

I think they open anytime just gotta catch someone working that area

Read More

Is there a Starbucks in the horseshoe casino

Belinda Burleson | Jun 18, 2021
j c | Jun 19, 2021

No

Read More

Is there a cigar bar?

Terence M Goree | Jun 18, 2021
Rosalyn Johnson | Jun 19, 2021

Terence M Goree im not sure but I have seen a lot of cigar smoker here with there own cigar

Read More

Does the Casino have Non-Smoking

ktkline7 | Jun 18, 2020
Alfred Yeatts | Jun 19, 2020

No unfortunately

Read More

Does Horseshoe, Bossier City, La. Have handicap rooms

Carolyn Peeples | Jun 18, 2020
Clay Wingfield | Jun 19, 2020

Yes, they do have rooms for the handicapped.

Read More

how much for the buffett

Beverly Adams | Jun 18, 2020
TraciB Woods | Jun 19, 2020

MONDAY – THURSDAY      Lunch • 11am – 3pm - $18.99 | Dinner • 4pm – 9pm - $24.99                        FRIDAY   Lunch • 11am – 3pm - $18.99  | FRIDAY SEAFOOD EXTRAVAGANZA  | Dinner • 4pm – 10pm - $32.99 SATURDAY Brunch/Lunch • 8am – 4pm - $18.99| SATURDAY SEAFOOD EXTRAVAGANZA  |Dinner • 4pm – 10pm - $32.99 SUNDAY  Brunch • 8am – 2pm - $18.99 |Lunch • 2pm – 4pm - $18.99 |Dinner • 4pm – 9pm - $24.99

Does it have 18 wheeler parking?

Jason Bell | Jun 18, 2020
Randall Fisk Sr. | Jun 19, 2020

Yes, several public restrooms

Read More

How old is this hotel cassino

Trankevin tran | Jun 18, 2020
Sperry Graham | Jun 19, 2020

They keep it clean and updated so it appears younger than the 25 years in existence! The marble floors throughout the hotel make an extremely good impression. The casino is carpeted with no tears and very clean.. .

Read More

What kind of pillows are in the rooms for the bed?

April Hay | Jun 18, 2020
Sperry Graham | Jun 19, 2020

Not down! You can ask when you check in? They had several thicknesses on our bed, but none was feathers! Had 4 pillows to choose from on a king size bed.

Read More

Is there any bus from Dallas to Horseshoe casino?

Frank Nguyen | Jun 18, 2020
darlene price | Jun 19, 2020

That's awesome ? I know they use too Many years ago.but I'm not sure now..

Read More

Yes They do ask for a Valid ID now if you look old enough you may get by

Ms.Te'Te 214 | Jun 17, 2022
J Bullard | Jun 18, 2022

If you dont look 35, they' card ya.. Good on them...

Read More

Are there coffee makers in the room?

Santina O'Connell | May 19, 2022
Rosemary London | May 20, 2022

No, and I really wish they would put them back in rooms. Also miss having real drinking glasses and mugs instead of disposable.

Read More

Is the buffet back open?

pam lowder | Apr 19, 2022
Tonya Montgomery | Apr 20, 2022

No buffet

Read More

Is there a courtesy bus that takes you from one casino to other casinos? In bossier

Pablo Garcia | Apr 19, 2022
David Wier | Apr 20, 2022

Not like they used to be..

Read More

Is the buffet open yet

Alfredo Jimenez | Mar 20, 2022
ashley122683 | Mar 21, 2022

They closed the buffet and made it a seafood restaurant

Read More

What time is their buffet ???

G | Feb 18, 2022
White Devil | Feb 19, 2022

There is no more buffet due to the scamdemic.

Read More

Do they have car tables open at 4:30 in the morning

Rick May | Jan 19, 2022
Jason Willaims | Jan 20, 2022

Yes. At least one.

Read More

Do they have rooms with pet free. Meaning no animal ever stayed in it.

Zachary Taylor | Jan 19, 2022
Leslie Jason Fulwiler | Jan 20, 2022

Yes Pet free rooms are available upon request

Read More

Do they have a nail salon

K Allen | Dec 20, 2021
Lorie Humphries | Dec 21, 2021

Yes they do it is right by the ladies room on the first floor

Read More

To they require a vaccine card?

Bryant Tatum | Nov 20, 2021
Frances Valderas-Jones | Nov 21, 2021

Just mask😷

Read More

Is Horsehoe Casino a non smoking all over now?

Dorothy Newton | Oct 21, 2021
Kasey Creasey | Oct 22, 2021

I was able to smoke in the casino only.

Read More

What are the Covid protocols at the Horseshoe Casio?

Mary Ann Taylor | Oct 21, 2021
Loretha Travenia | Oct 22, 2021

The time that I visit everyone was using the right protocol by wearing their masks. But if they were drinking they had their mask pull down. But when they were done they placed it back over their face. I think it's safe to continue to wear eye mask and a big open crowd like that. We're trying to stop the virus not to continue to spread it. Just my opinion you asked.

Read More

Who has the best poker room

Donald Mortellaro Mortellaro | Sep 21, 2021
mlmamerica | Sep 22, 2021

It’s okay at the Horseshoe but if you could travel just a bit check out the Winstar. Largest Casino in the world. Trust me their poker room is insane. Their hotel and pools are really nice too when you have down time from the tables….

Read More

Can u smoke in the casino

Robert Bullock | Sep 21, 2021
Candie Ham | Sep 22, 2021

Bossier side yes.... Shreveport side unfortunately no!

Read More

Are kids allowes

Rhonda Martin | Aug 22, 2021
Candie Ham | Aug 23, 2021

Sharri is absolutely correct! And that's with any casino!

Read More

Do they still require masks? We are planning a trip in August.

Ashley Redding | Jul 23, 2021
Dylan Perez | Jul 24, 2021

No

Read More

Does the Horseshoe have a buffet?

Dot Norton | Jun 18, 2021
Jacob “Jake” Truelove | Jun 19, 2021

Yes

Read More

Do they provide mask?

Jeff Franks | Jul 23, 2021
Chris Stanton | Jul 24, 2021

Are masks required if a person has been vaccinated? Is there smoking inside the casino? 😤

Read More

how do i access my account to find out total tier credits, etc.?

Tom Dempsey | Jun 18, 2021
Queen Roz | Jun 19, 2021

If you have your total rewards card just used the kiosk

Read More

Are they strict on wearing masks?

Richard Chrisner | Jun 18, 2021
Brenda Brown (Ms Bee) | Jun 19, 2021

Yes by all means they are taking health and safety measures very seriously and enforce all safety practices when it comes to Covid and that includes wearing masks and temperature checks! Now as long as you're smoking or drinking something in the casino part you are allowed to have the mask off and required to put it back on once you have finished.

Read More

Do new players get Freeplay

Donna Hartis | Jun 18, 2021
Bridgett Jacobs | Jun 19, 2021

Yes

Read More

Did anyone win the million dollar jackpot on the 100.00 slots night before last

Matthew Allen | Jun 18, 2021
Bridgett Jacobs | Jun 19, 2021

No

I fell 2 times in your casino. Who do i talk to??

Lisa Lynch | Jun 18, 2021
Joseph Sanchez | Jun 19, 2021

You'll want to start that dialogue with human resources.

Read More

Have anyone that went to muddy bottoms ever stayed at the horseshoe and had an issue with parking a truck and trailer???

Bobby Wilson | Jun 18, 2021
Alex Alday (Alday Everyday) | Jun 19, 2021

Shouldn't have any problems parking

Read More

What's the poker status in bossier city?

Bernaby Garcia | Jun 18, 2021
Red XIII | Jun 19, 2021

Its so so. If ya ever wanna play I'm down

Read More

Is the buffet ipen

Bobbie Hicks | Jun 18, 2021
Rosalyn Johnson | Jun 19, 2021

Im not sure if they have that one but I will ask in let you know in few mins .. No one never heard of Ipen

Read More

I have a 25,000 poker chips with serial numbers, is it worth anything?

Karen Parr | Jun 18, 2021
Joe Jaramillo | Jun 19, 2021

I really don't know to be honest with u

Read More

Does the hotel accept pets

Debra Cole | Jun 18, 2021
Kizzy Williams | Jun 19, 2021

No ma'am, i was told only service animals were allowed.

Do they have aports betting there

Daryl Morris | Jun 18, 2020
kenneth bankhead | Jun 19, 2020

No

Are you pet friendly

Yvonne Scoggins | Jun 18, 2020
Junior George | Jun 19, 2020

They do charge a pet deposit

Read More

RV Park available at Casin?

Danny Owen | Jun 18, 2020
Mark Parkvold | Jun 19, 2020

You can definitely park an RV their, but would need to ask them about overnight policy? Great place.

What is the age to enter casino and gamble

Jose Salaises | Jun 18, 2020
Amanda Benson Campbell | Jun 19, 2020

21 is correct

Read More

Do you have poker

Blaze Griffen | Jun 18, 2020
Allen Brown | Jun 19, 2020

No

How to get you winning and losses results

Lumon Goodson | Jun 18, 2020
Kendall Meadows | Jun 19, 2020

Website has win loss statement you can download it you have your loyalty reward login

Is it rv friendly..easy parking?

Linda Crowley | Jun 18, 2020
Tad Christie | Jun 19, 2020

Yes the big rig and rv parking is the first lot as u turn in.

Read More

How much minimum for blackjack tables?

Angie McCardell | Jun 18, 2020
Daniel Wilson | Jun 19, 2020

5 dollars Sunday thru Thursday 10 on the weekends

Read More

Whats the price range on the rooms and suites?

Beverly Tutson | Jun 18, 2020
Francis Yarborough | Jun 19, 2020

They vary from what day of the week it is .you will half to call them and see .but it's a great place.

Dwight Yoakam Concert Information cost of tickets and what date

JD Hawkins | Jun 18, 2020
JD Hawkins | Jun 19, 2020

possibility on room comped for my wife Vicki Hawkins?

How do I apply for employment

Russell Rock | Jun 18, 2020
Tracey “Red” Rolen | Jun 19, 2020

Go to Indeed or linkIn job boards under Ceasars Entertainment

who owns Horseshoe casino

sherran gambrell | Jun 19, 2019
Paula Davis | Jun 20, 2019

Caesars

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places