Holiday Inn Phoenix - Chandler

Parker63

This was a great stay at this location. I ended up with a suite on the fourth floor which allowed meetings with 4 of my co-workers to discuss business and relax. The view of the pool and golf course was very serene which made it a relaxing experience.

Farm Living

Me my husband and 14 year old stayed for 2 nights. We had the king with fold out bed. My son said the fold out bed was very comfortable. Our King was very comfortable. The room/bathroom was very clean. The staff was very accommodating and pleasant to work with. The food was delicious, I gave it a average for food because we were there on a government rate and they only gave a one ticket for breakfast. All in all I would recommend this hotel.

Matt Robinette

Hotel was close to the things we were doing. The staff was very friendly (minus the Sunday morning operator see note below) and even let us check in an hour early when we got to town. The room was really clean as well. Bed was very comfy, the air in the room worked great, and the bathroom looked great upon arrival. However… Only one small complaint we were told to fill out a housekeeping slip each morning to let them know what was needed and what we were reusing. The slip was to be in by 8 am. The next morning we were running a few behind and got it to the front desk lady at 8:04 am and the front desk lady began to lecture us and told us this was going to be hard to honor since it was after 8. By the way we only wanted the bed made and some new towels. Came back 12hrs later to see the request didn’t happen. I understand deadlines but you would think a 5 to 10 minute grace period could be given to out of state customers who weren’t used to the 3hr time change from the Midwest. Sunday Night staff person saved the day and helped us get fresh towels with no issue. Employee even agreed 5-10 mins shouldn’t be the end of the line for honoring a housekeeping slip. I would stay at the hotel again even with the slip up.

BaseballWalt

Better than average. Beds were comfortable ...Slept well. Quiet Breakfast was better than other HIE but not worth the $15.99 that our coupon was used for (included in the price of the room) I would recommend having a microwave as part of the breakfast buffet so the syrup for the pancakes could be warmed up and anything else that needed warming could be done by the guest