Paula White - State Farm Insurance Agent

Category: Insurance agency in Simpsonville, South Carolina

Address: 2531 Woodruff Rd #109, Simpsonville, SC 29681, USA

Phone: +18642861110

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Begoña Hughes

Sep 5, 2022

Very professional and we're quick to assist me.

Paul Smith

Oct 31, 2020

Great service, great people.

Ralph Franco

Apr 14, 2020

Try to get a insurance quote for my vehicle and the old lady Twyla Krause she's so rude and unprofessional. She ask me couple questions that has nothing to do with car insurance. She must forgot to take her medicine

Sergio Serrano

Jan 13, 2020

I agree with some of the previous reviews. If you like State Farm, avoid this agent. Paula White’s agents do not work in your best interests; they attempt to sell you unnecessary coverage; they do not honor State Farm discounts you are entitled to; they do not promptly process policy changes you request; and they may attempt to block a change to another agent, as it happened to me, something I found very unprofessional. Paula White’s agents appear to be on a quest to maximize commissions by artificially increasing premiums and pressing the customer to buy unusually high, unneeded, liability coverage. Furthermore, they refuse to honor a customer’s request for changes of a policy, or artificially delaying cancellations or modifications of a policy in order to keep the customer paying longer, sometimes for months. They said State Farm had not processed the changes, when in fact the agent failed to submit my request, as I later found from the central office. I also found Paula White’s agents do not honor some discounts State Farm offers to good drivers without claims, or low-mileage drivers, again as a result of incompetency, or apparently to maximize the agent’s commissions. Also, each time I called them to buy a policy for a new vehicle, the agent pressed me to increase the liability coverage and to buy more options of my other policies, usually by scaring me with horrible stories about the untold risks. Lastly, when I asked Sate Farm to switch to another agent, I found Paula White’s agents attempted to block it in order to keep me under their wing, something I find very unprofessional. I remark I never had a claim. I cannot image how difficult it would be to deal with this agent if I had one. I have been with State Farm for many years in different states. I have never had a claim. When I moved to SC, I picked the nearest agent, Paula White. This was a mistake that cost me a lot of extra money and headaches. Choose another agent nearby who has a better track record of customer service.

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Questions & Answers

What factors influence car insurance rates?

Paula White - State Farm Insurance Agent | Jun 24, 2022
Paula White - State Farm Insurance Agent | Jun 24, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What is the difference between market value and replacement cost?

Paula White - State Farm Insurance Agent | Jun 24, 2022
Paula White - State Farm Insurance Agent | Jun 24, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

How fast can I get car insurance coverage?

Paula White - State Farm Insurance Agent | Jun 24, 2022
Paula White - State Farm Insurance Agent | Jun 24, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

Is my payment information secure on your website?

Paula White - State Farm Insurance Agent | Jun 24, 2022
Paula White - State Farm Insurance Agent | Jun 24, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

Why should I sign up for the Paperless Notice of Privacy Policy?

Paula White - State Farm Insurance Agent | Jun 24, 2022
Paula White - State Farm Insurance Agent | Jun 24, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Paula White - State Farm Insurance Agent | Jun 24, 2022
Paula White - State Farm Insurance Agent | Jun 24, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

What if I have more than four vehicles or four drivers in my household?

Paula White - State Farm Insurance Agent | Jun 24, 2022
Paula White - State Farm Insurance Agent | Jun 24, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

What can I do on the State Farm mobile app?

Paula White - State Farm Insurance Agent | Jun 24, 2022
Paula White - State Farm Insurance Agent | Jun 24, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Can I use my check card or debit card?

Paula White - State Farm Insurance Agent | Jun 24, 2022
Paula White - State Farm Insurance Agent | Jun 24, 2022

State Farm accepts most major credit and debit cards.

How much insurance coverage should I have on my home?

Paula White - State Farm Insurance Agent | Jun 24, 2022
Paula White - State Farm Insurance Agent | Jun 24, 2022

The choice is yours, but State Farm recommends you choose a coverage limit at least equal to your home’s estimated replacement cost. (The estimated replacement cost isn’t the same as the market value, which is the price you can expect your home to yield on the market.) If you choose a coverage amount less than the estimated replacement cost, you may not be eligible for certain coverages. Since no one can say what the exact cost will be to replace your home in the future, you’ll need enough coverage to account for unforeseen circumstances.

How do I download the State Farm mobile app?

Paula White - State Farm Insurance Agent | Jun 24, 2022
Paula White - State Farm Insurance Agent | Jun 24, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I pay by phone or mail instead of online?

Paula White - State Farm Insurance Agent | Jun 24, 2022
Paula White - State Farm Insurance Agent | Jun 24, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What if I have a vehicle that's not listed on the Vehicle Type section?

Paula White - State Farm Insurance Agent | Jun 24, 2022
Paula White - State Farm Insurance Agent | Jun 24, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between sending my quote and purchasing with an agent?

Paula White - State Farm Insurance Agent | Jun 24, 2022
Paula White - State Farm Insurance Agent | Jun 24, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

What coverage is provided under homeowners policy?

Paula White - State Farm Insurance Agent | Jun 24, 2022
Paula White - State Farm Insurance Agent | Jun 24, 2022

The policy includes coverage for your home and other structures on your property such as a detached garage or shed, and your personal belongings. The policy also includes personal liability coverage which may protect your finances by paying for covered damages that you’re legally responsible for, including a legal defense.

Does my homeowners insurance cover detached structures on my property?

Paula White - State Farm Insurance Agent | Jun 24, 2022
Paula White - State Farm Insurance Agent | Jun 24, 2022

Yes. In addition to your dwelling, State Farm covers other detached structures located on your property that are separated by clear space from the dwelling. The basic policy covers other structures at 10% of your dwelling coverage. This includes but is not limited to: Detached garages, Equipment sheds, Barns, Guest cottages.

How can I pay for my insurance if I decide to purchase it online today?

Paula White - State Farm Insurance Agent | Oct 22, 2021
Paula White - State Farm Insurance Agent | Oct 22, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Paula White - State Farm Insurance Agent | Oct 22, 2021
Paula White - State Farm Insurance Agent | Oct 22, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Paula White - State Farm Insurance Agent | Oct 22, 2021
Paula White - State Farm Insurance Agent | Oct 22, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Paula White - State Farm Insurance Agent | Oct 22, 2021
Paula White - State Farm Insurance Agent | Oct 22, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Paula White - State Farm Insurance Agent | Oct 22, 2021
Paula White - State Farm Insurance Agent | Oct 22, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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