Johnson City Ford

Category: Ford dealer

Address: 3519 Bristol Hwy, Johnson City, TN 37601, USA

Phone: +14232823000

Opening hours

Sunday: Closed

Monday: 8:30AM–8PM

Tuesday: 8:30AM–8PM

Wednesday: 8:30AM–8PM

Thursday: 8:30AM–8PM

Friday: 8:30AM–8PM

Saturday: 8:30AM–8PM

Reviews

Bruce Augello

Oct 22, 2022

Very good service at the dear shop.

Bex Hiking

Oct 19, 2022

Kevin was awesome! I could not have asked for a better person to sell me a car but however when he sent me over to the other room to have everything finalized, I asked if I had to have this paint protection and other things that he tacked on and he said yes you do. When I get to work to find out, no I did not! Bottom line is, I walked out with it being a little over $2000 more than what K Kevin quoted me. So beware buyers you do not have to have the things they try to tack on! I did not want the paint protection nor the maintenance to go back and have it done there. And I told him that but he insists I had to. I do not mind the gap insurance, I understand that one. Now let's get into the detailing of the car wash.. $52000 vehicle and the car wash was terrible! It looked like somebody had a Coke explode in the front, all over the interior. Definitely a minor thing but you would think after spending $52000 they would want it to be nice and clean. Would I buy from them again? Yes I definitely would but I would argue about the extra things that they try to add on at the end! I give Kevin 5 stars but the other two, 3 stars. I am adding to this review because they still have not paid off my my trade in, 2020 Dodge Charger. The bank is calling me for a payment still! I traded it in on September 24th, it is now October 19th! I have traded several cars in and have never had such a lack of communication or a problem with somebody paying off the trade in!! If it's not paid off, why is it on your site for sale!?

Patricia King

Oct 14, 2022

Very professional and courteus experience wih the service advisor my first visit after purchasing a vehicle. Very attentive to my customer requests and questions and patientlu spent time explaining the service package and their process.. I left confident in the work and very pleased with the customer service.

Angie Alpern

Oct 9, 2022

Great customer service great follow up. Customer service and sales department are above the normal standard you find at any other Ford dealership. Only place to buy a Ford and have it serviced.

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Questions & Answers

Can I get a CARFAX?

Collette Rapp | Oct 22, 2021
Johnson City Ford | Oct 22, 2021

Yes, we provide a Carfax® report for all of our pre-owned vehicles.

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What is a CARFAX?

Collette Rapp | Oct 22, 2021
Johnson City Ford | Oct 22, 2021

A Carfax is a full vehicle history report supplied by the Carfax® company. This report will cover anything notable in your car’s history, like a branded title, extensive damage, etc.

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Do you offer a Lifetime Warranty on new car purchases?

Jonathan Nichols | Oct 22, 2020
Johnson City Ford | Oct 22, 2020

Yes! We have a complimentary Lifetime Warranty with all new car and most used car purchases.

Do you offer a courtesy vehicle for 2-3 hours while my vehicle is in for service?

Belinda Huffaker | Oct 23, 2019
JWinn Freeman | Oct 23, 2019

There are a couple of loaners cars available that are first come, first serve.

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What does "APR" stand for?

Johnson City Ford | Jan 25, 2022
Johnson City Ford | Jan 25, 2022

"APR" stands for the Annual Percentage Rate. Typically referring to the interest rate of your car loan. This yearly interest rate is what you'll pay in addition to the amount you borrow initially and can be fixed (unchanging for the duration of your loan term) or variable (may change over the life of the loan).

Can I see the full purchase agreement before I agree to buy?

Johnson City Ford | Dec 26, 2021
Johnson City Ford | Dec 26, 2021

Yes. Transparency is paramount for our team. If you have any questions regarding specific inclusions within this agreement, the friendly and knowledgeable team member working with you will be happy to review and explain every line.

What does "ACV" stand for?

Johnson City Ford | Nov 26, 2021
Johnson City Ford | Nov 26, 2021

"ACV" stands for the Actual Cash Value. ACV is used to describe the amount of money a car can be expected to sell for through the large auction networks right now. This is the amount that we can expect to recoup should we choose to sell your car at auction.

Can I sell my car?

Johnson City Ford | Oct 22, 2021
Johnson City Ford | Oct 22, 2021

Yes! We will buy your car even if you don’t buy ours!

How does leasing differ from owning a vehicle?

Johnson City Ford | Oct 22, 2021
Johnson City Ford | Oct 22, 2021

As far as your day-to-day experience goes, buying a vehicle from us or leasing one of our outstanding Ford offerings is exactly the same. Both options let you drive around in the Ford of your choice, and we'll always be here to provide you with the best service in and around Johnson City when the time comes to bring your vehicle in for routine maintenance.

Do you sell used trucks?

Johnson City Ford | Oct 22, 2021
Johnson City Ford | Oct 22, 2021

Yes, we have a wide inventory of used trucks for sale. Give us a call and we'll help you out.

Do you sell pre-owned vehicles?

Johnson City Ford | Oct 22, 2021
Johnson City Ford | Oct 22, 2021

We do! We have a vast inventory of certified pre-owned vehicles for sale. If a CPO isn't what you're looking for, we have a vast inventory of used cars, too.

Do you buy vehicles?

Johnson City Ford | Oct 22, 2021
Johnson City Ford | Oct 22, 2021

We do! We'll purchase your car for a fair market value in an easy-to-follow way. Visit our website or contact us for more information.

If I leased a car, is it possible to end my lease early?

Johnson City Ford | Oct 22, 2021
Johnson City Ford | Oct 22, 2021

There are many instances in which you can get out of your lease early and into another vehicle. We sometimes incentivize owners to turn in their leases early in exchange for a new one. Please contact us to see what programs are taking place.

Do you work with drivers who have poor credit?

Johnson City Ford | Oct 22, 2021
Johnson City Ford | Oct 22, 2021

We have programs to help you get into a car and rebuild your credit. We are able to overcome most credit problems.

Do used vehicles come with a warranty?

Johnson City Ford | Oct 22, 2021
Johnson City Ford | Oct 22, 2021

Yes, a majority of our pre-owned vehicles are covered under our complimentary Lifetime Warranty. To learn more about the specifics of our Lifetime Warranty, click the link. https://www.johnsoncityford.com/lifetime-warranty.html

Should I lease or buy?

Johnson City Ford | Oct 22, 2021
Johnson City Ford | Oct 22, 2021

This largely depends on your financial situation and the type of driving you engage in on a day-to-day basis. Some of the most notable advantages of leasing include lower monthly payments, less money upfront, and the freedom to easily upgrade to a newer model of your choice when it becomes available. A few of the main benefits of buying are more advantageous rates on financing, the ability to customize your vehicle, and no mileage limits.

How do I know I’m getting a good deal?

Johnson City Ford | Oct 22, 2021
Johnson City Ford | Oct 22, 2021

To ensure that our customers always know they are getting the best possible price on their purchases, we utilize Live Market Pricing. Our Live Market Pricing technology pulls the latest pricing information from hundreds of thousands of used car offers to make sure that the price you pay is not just fair, it’s also as low as possible.

What is the facility where older patients live past for dealership doea anyone know it is called Princeton somethi.g

kristen kinnett | Oct 23, 2019
Rick Conner | Oct 23, 2019

Princeton Transitional Care and Assisted Living. I believe this is the old Northside Hospital.

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Do you think it is right that the dealership has their employees putting up five star reviews for their own company?

Greg Govertsen | Oct 23, 2019
Madeline Connor | Oct 23, 2019

I guess they have to try to increase their ratings the easy way!

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Horrible place. They have had my truck for over 90 days a total of 6 times have no idea how to fix it and won't do anything for me.

Kevin Voiles | Oct 23, 2019
Christopher Hemphill | Oct 23, 2019

What is the issue with it ?

what time do you open

david necessary | Oct 23, 2019
James Lloyd | Oct 23, 2019

8:30 am till 8:00 pm

How much is a 2019 Ford Edge White Dark interior loaded

Sherry Bledsoe | Oct 23, 2019
Johnson City Ford | Oct 23, 2019

Titanium Edge starting price is $38,760. That is top trim, but additions are still available that are not included in the base package.

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Do you make a key for a ford 2o11 Fiesta .?

Ruth Martin | Oct 23, 2018
Greg Govertsen | Oct 23, 2019

Cheaper to contact a locksmith. They handle them all.

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